Jedah Grapes
Scottsdale,AZ
Summary
Dynamic Field Service Engineer II with a proven track record at Screen SPE, excelling in troubleshooting and repair of complex semiconductor equipment. Proficient in teardown of commercial aircraft and FAA repair station regulations. Demonstrated effective team leadership and project management skills as a Marine Corps Veteran ensuring mission success. Proficient mechanical troubleshooting and committed to risk mitigation, ensuring safe and compliant service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Engineer II
Screen SPE
05.2024 - Current
- Diagnosed and resolved technical issues in field installations, ensuring optimal equipment performance.
- Trained junior engineers on service protocols and troubleshooting techniques to enhance team efficiency.
- Collaborated with cross-functional teams to facilitate timely project completion and enhance client satisfaction.
- Conducted routine maintenance checks, identifying potential failures before they impacted productivity.
- Managed customer relationships by providing expert technical support and addressing inquiries promptly.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Installed and repaired FC3100, FC3000 wet bench Semiconductor equipment on clients' premises.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Proficiency during Night shift operations as shift lead and conducting troubleshooting and recovery of equipment with no supervision or assistance.
- Comply with OSHA and customer site regulations to ensure safe work practices and clean room guidelines.
Infantryman
Marine Corps
06.2019 - 06.2023
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Trained in use of tear gas, passive ordnance and explosives.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Led fire teams during battle drills and training exercises.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Trained teams on emergency situation preparedness and proficiency in tactical planning, equipment maintenance and weapon use.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on Daily operational basis.
- Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
- Taught new team members how to operate and maintain weapons.
- Learned and maintained proficiency in different shooting positions.
- Integrated intelligence activities into other military operations, plans and programs.
Head Line Cook
The Andes Hotel
03.2015 - 05.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Andes Central School
Andes NY06-2019
Skills
- Risk mitigation methods
- Skilled in operating communication devices
- Knowledge of automatic weapon systems
- Effective team leadership
- Operational strategy development
- Integrated combat operations
- Analytical intelligence assessment
- Field reconnaissance
- Tactical operations coordination
- Equipment installation
- Troubleshooting and repair
- Service documentation
- Project management
- Mechanical troubleshooting
- Equipment installation and repair
- Preventive Maintenance
- Schematic reading
- Hardware installation
Certification
- FC3100 Training
- FC3100 Advanced Training
- OSHA 10
- OSHA 30
- Secret Clearance
Timeline
Field Service Engineer II
Screen SPE
05.2024 - Current
Infantryman
Marine Corps
06.2019 - 06.2023
Head Line Cook
The Andes Hotel
03.2015 - 05.2019
High School Diploma -
Andes Central School