Makaya Fredericks
Miami,FL
Summary
Versatile and dedicated, with a proven track record at Kelly Services for exceptional student engagement and classroom management. Skilled in multi-subject instruction and special needs support, demonstrating teamwork, collaboration, and a positive attitude. Excelled in maintaining high standards of cleanliness and customer service, enhancing satisfaction and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Substitute Teacher, K-12
Kelly Services
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Supervised lunchroom and recess activities.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Custodian
Keep It Pure Cleaning Service
08.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Customer Service Cashier
Publix
01.2022 - Current
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Event Staff Member
Cachi’s Services
12.2022 - 12.2024
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Greeted guests and welcomed patrons in support of company service policy.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
Education
Associate of Arts - Elementary Education
Florida Memorial University
15800 NW 42nd Ave, Miami Gardens 05-2027
High School Diploma -
Sports Leadership And Management
542 NW 12th Ave, Miami FL05-2023
Skills
- Student engagement
- Positive reinforcement
- Multi-subject instruction
- Special needs support
- Entry Point Control
- Teamwork and Collaboration
- Self Driven and Motivated
- Good Work Ethic
- Friendly,Positive Attitude
- Effective Multitasking
Timeline
Event Staff Member
Cachi’s Services
12.2022 - 12.2024
Custodian
Keep It Pure Cleaning Service
08.2022 - Current
Customer Service Cashier
Publix
01.2022 - Current
Substitute Teacher, K-12
Kelly Services
Associate of Arts - Elementary Education
Florida Memorial University
High School Diploma -
Sports Leadership And Management
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