Microsoft software
Mytiya Sanders
Business Owner(whole Sale Liquidator) Of Tiya's Bulk Discounts
INDIANAPOLIS,IN
Summary
Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to Amazon shoppers while encouraging return patronage and E-Commerce revenue growth. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Energetic Stylist Advisor bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
4
4
years of professional experience
Work History
Whole Sale Liquidator Via Ecommerce and in Person.
Tiya's Bulk Discounts(TBD)
INDIANAPOLIS, United States
02.2021 - Current
- Solicited feedback from served customers to discern service weaknesses and positively shape future service interactions.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Aided over 200 new customers during e-commerce service registration processes to enable return patronage.
- Received and stocked merchandise to general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
Brand Ambassador
Advantage Sales And Marketing
INDIANAPOLIS, IN
01.2012 - 02.2015
- Engaged, educated and befriended over100 customers to deliver amazing shopping experience.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Conducted consumer surveys and gathered data on purchasing habits for use in branding efforts.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Completed floor sets, filled floor and rang up customers.
- Collaborated with local field sales to drive visibility and sales results.
- Identified key high-traffic, consumer-centric locations and events to deliver brand awareness and implemented team test driving experiences.
- Identified future sampling and event opportunities.
Education
Some College (No Degree) - Psychology( MBA Behavioral Analyst)
Purdue Global University
Indianapolis, IN 12.2021 - Current
GED -
Martin University
Indianapolis, IN 10.2010 - 10.2010
Skills
Accurate money handling
Sales proficiency
Product knowledge
Online ordering familiarity
Customer Relations
Delivery management
Trend understanding
Point of sale operation
Product and service sales
Teamwork and Collaboration
Active Listening
Data Entry
Analytical and Critical Thinking
Affiliations
Current eCommerce business owner of Tiya's Bulk Discounts allowing me experience with accommodating shoppers with the best suggestions.
Software
Adapting to and learning new data platforms and software
Interests
Customer interest
Fashion
Customer satisfaction
Behavioral analyzation pertaining to consumer needs
Timeline
Some College (No Degree) - Psychology( MBA Behavioral Analyst)
Purdue Global University
12.2021 - Current
Whole Sale Liquidator Via Ecommerce and in Person.
Tiya's Bulk Discounts(TBD)
02.2021 - Current
Brand Ambassador
Advantage Sales And Marketing
01.2012 - 02.2015
GED -
Martin University
10.2010 - 10.2010