Ecommerce Personal Shopper
Amy Pitt
Sprouts Farmers Market
El Cajon,CA
18
years of professional experience
1
Certification
Customer-focused professional with a background in massage therapy, spa services, beauty sales, and retail support. Brings hands-on experience in cashiering, merchandising, scheduling, training, and client service, along with a strong work ethic and attention to detail. Known for creating a positive experience in busy, service-driven settings.
Work History
Ecommerce Personal Shopper
7 Years 7 Months- Processed customer transactions with speed and accuracy.
- Shopped online grocery orders for Sprouts Farmers Market customers.
- Selected fresh produce, meat, and prepared foods with careful product quality checks.
- Communicated substitutions and order updates through customer service channels.
Counter Manager Fine Jewelry
4 Years 1 Month- Managed store operations by opening and closing, securing merchandise in safe, and reconciling tills.
- Managed Kohl's Rancho counter operations and daily service flow.
- Trained associates on beauty standards, product knowledge, and client service.
- Scheduled coverage for Kohl's Rancho counter and sales floor support.
Licensed Massage Therapist
8 Months- Provided tailored massage treatments to promote relaxation and overall well-being
- Delivered customized therapeutic massages using Massage Green Spa service protocols.
- Assessed client needs and tailored treatment plans for relaxation and pain relief.
- Applied Swedish, deep tissue, and hot stone techniques during spa sessions.
Licenced Massage Therapist
4 Years 4 Months- Licensed massage therapist, spa attendant, Facilitated customer purchases using personalized sales techniques to enhance client satisfaction, and Coordinated client appointments to ensure optimal service availability and minimize wait times
- Delivered therapeutic massage treatments using Soluna Wellness client-centered care standards
- Consulted clients to assess needs and customize session plans
- Documented intake notes and service preferences in client records
Education
Associate's degree - Health Science
Health Science / massage therapy
Associate of Applied Science - Health Sciences
Business and makeup for stage and film
Associate of Applied Science - Health Sciences
High school diploma or GED
Skills
Grocery and product selection
Point of sale transactions
Customer service
Store merchandising
Order fulfillment
Product knowledge
E-commerce proficiency
Communication skills
Phone etiquette
Time management
Attention to detail
Organizational skills
Team development
Cash register handling
Accurate money handling
Retail sales strategies
Guest services in hospitality
Food service operations
Client education and relationships
Patient assessment
Anatomical knowledge and terminology
Trigger point therapy techniques
Pain management strategies
Typing proficiency
Personal Information
- CAMTC/ LMT
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
- Certified Massage Therapist April 2007 to April 2024
- Driver's License
- CPR Certification
Timeline
Ecommerce Personal Shopper
Sprouts Farmers Market
04.2019 - CurrentRead More
Licensed Massage Therapist
Massage Green Spa
05.2017 - 01.2018Read More
Counter Manager Fine Jewelry
Khol's-Rancho
01.2015 - 02.2019Read More
Licenced Massage Therapist
Soluna Wellness
10.2008 - 02.2013Read More
Greenville Technical College
Associate's degree from Health Science
Read More
San Diego City College
Associate of Applied Science from Health Sciences
Read More
Mesa College
Associate of Applied Science from Health Sciences
Read More
Valley High School
High school diploma or GED
Read More