BIANCA A. CHAVEZ

Seasoned Assistant Multi-Site Community Manager with a proven track record at Amifor Management, LLC, showcasing expertise in multi-site management and bilingual communication. Excelled in enhancing resident retention by 30% through strategic marketing and robust tenant engagement programs. Skilled in OneSite Leasing Software and renowned for exceptional presentation abilities.

• Toronnia Stevens, CEO of Real Estate Firm, Property Manager, 2 years, 678-851-7481
• Heather Fowler, Amifor Management, Property Manager, 2 years, 404-817-1502
• William Hemsley, Amifor Management, Regional Maintenance Manager, 1 year, 404-343-5616

• OneSite Leasing Software
• Blue Moon Leasing Software

• Assistant Multi-Site Community Manager/ Lease-up, Amifor Management, LLC, Atlanta, GA, 10/01/23, Current, Assisted in the daily operations of property management, ensuring smooth functioning and tenant satisfaction., Supported the property manager in maintaining lease agreements, handling renewals, and managing tenant inquiries., Coordinated maintenance requests, scheduling repairs, and conducting property inspections to uphold standards., Partnered with multiple rent assistance programs in an effort to increase occupancy., Managed tenant move-ins and move-outs, ensuring compliance with property policies and procedures., Maintained accurate records of property finances, including rent collections and expense tracking., Assisted in marketing efforts to attract new tenants, including property showings and online listings., Developed and implemented tenant engagement programs and events to foster community relationships and enhance retention., Responded promptly to tenant concerns and complaints, aiming for effective resolution and improved tenant satisfaction., Utilized property management software for tracking leases, payments, and maintenance requests.
• Leasing Consultant, MSC, Sandy Springs, GA, 03/01/23, 09/30/23, Responsible for ALL communication with Tenants., Market all available properties/units and ensure they are occupied within 30 days or less of completed renovations., Screen all applicants and approve/deny processed applications., Accurately maintain Tenant ledgers. Oversee housing/building inspections., Place all work orders received within 24 hours. Follow up with vendors and Tenants to ensure that the repairs were made within 48 hours., Proven success in training, motivating, and developing staff resulting in multiple promotions and longevity of employment., Receive and accurately process rent payments., Send all renewals to residents 60-90 days prior to lease renewal.
• Freelance Production Assistant, Atlanta, GA, 09/01/16, 09/30/23, Edit and publish day-of and breaking news content for CNN Español (CNNE) and Domestic and International Newsource., Use editorial judgment to select and edit the most compelling video while adhering to CNN editorial and technical standards., Train new hires on workflows and programs (Adobe Premiere, iNews, NewsApps, Mediasource) for CNNE and Newsource production., Edit show opens for CNNE’s primetime 'Dinero' show under guidance of Craft Editors., Serve as freelance CNNE Cross Platform Producer responsible for producing and editing the weekend 'Ahora' segments as well as producing and editing the Spanish versions of CNN.