GraChanda Williams
2332 S Carlota Dr,Indiana
Summary
Dynamic Lead Pharmacy Technician at CVS Pharmacy with proven expertise in inventory control and problem-solving. Enhanced medication dispensing efficiency by streamlining processes, resulting in improved patient care outcomes. Skilled in training and mentoring staff, fostering a collaborative environment while ensuring compliance with regulations and safety protocols. Certified pharmacy technician (CPHT) dedicated to excellence.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Indianapolis, IN
03.2017 - Current
- Supervised pharmacy operations, ensuring compliance with regulations and safety protocols.
- Trained and mentored junior technicians, fostering a collaborative team environment.
- Streamlined medication dispensing processes, enhancing efficiency and accuracy in workflows.
- Implemented inventory management strategies, reducing waste and optimizing stock levels.
- Collaborated with pharmacists to resolve prescription issues, improving patient care outcomes.
- Analyzed workflow data to identify areas for process improvements and cost savings.
- Maintained records of controlled substances, ensuring adherence to legal requirements.
- Supervised Number pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
Education
GED -
Martin University
Indianapolis, INBachelor of Science - Bachelor of Science in Nursing
South College
Knoxville, TN07.2026
Skills
Problem-solving skills
Pharmacy software proficiency
Inventory control
Order verification
HIPAA
Prescription processing
Pharmaceutical calculations
Drug inventory control
Insurance verification
Insurance billing
Drug utilization review
New hire onboarding
Employee training
Certified pharmacy technician (cpht)
Heartsaver CPR AED
Accomplishments
Immunization certified
CPR aed certified
CPHT certified
Certification
Cpht
Immunization
Cpr aed
Timeline
Lead Pharmacy Technician
CVS Pharmacy
03.2017 - Current
GED -
Martin University
Bachelor of Science - Bachelor of Science in Nursing
South College