Audriana Aranda
Wilmette IL 60091
Summary
Dedicated current student striving for psychology degree and furthering my education after that goal is accomplished. I have experience in positions with state department levels, customer service, and child care. I have been a consistent student with awards in the National Honors Society and the DCFS scholarship. I have also actively participated in honors and AP courses throughout my educational career. I have proficienty in skills such as leadership, effective communication, computer skills, and problem solving. I am also bilingual in the languages of English and Spanish.
Overview
7
7
years of professional experience
Work History
Loyola Univeresity ChildLaw
Civitas
04.2019 - Current
- Assisted in providing feedback and support from the Youth Advisory Board to help represent children in the foster care system who were affected by the juveline delinquency system, child abuse and neglect, as well as child custody and visitation.
Nanny/Child Care
02.2020 - 04.2024
- Supervised up to 4 children at a time when their parents were at work.
- Prepare balanced and healthy meals, closely following parents’ instructions.
- Help maintain a tidy house by doing dishes, laundry, and sweeping and mopping floors as needed.
- Prepared educatinal games and activities, both indoors and outdoors.
- Engaged children in fun educational activities to support their social, emotional, and behavioral development.
- Drove children to and from school, as well as various after-school activities and playdates.
- Assisted the children in completing their homework assignments.
DCFS Youth Advisory Board President
Department of Children and Family Services
01.2018 - 12.2023
- Assisted in managing projects that improved the quality of support for children in foster care, conducted meetings with teams comprised of the director of DCFS and other higher ups. In doing this we were able to get policies changed, and several more looked at and opened to be revised further.
- Met with children and teens that were still currently in the foster care system to ensure that their concerns were being heard and brought to the team.
- Led in monthly regional DCFS meetings with the board to go over different policies and documentations.
- Led in quartlerly DCFS meetings with the statewide board to address the regional concerns and meet with the faculty from the BeStrong Families organization
Cashier
Jewel- Osco
03.2018 - 11.2019
- Supported all lanes of checkout during peak shopping hours.
- Collaborated with other staff to increase efficiency during peak hours.
- Participated in other functions, such as cart retrieval, during off-peak hours.
- Train new hires on sales processes, customer service, and POS systems.
- Completed sales orders in-person and online.
- Created a presentable and welcoming checkout area.
- Processed returns and refunds.
- Scan items and process payments via cash, check, credit card, and Apple/Google Pay.
- Maintain top ratings from management
- Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate
- Maintained a detailed knowledge of available products and communicated information to customers
Education
Partial Associates Degree - Psychology
Wilbur Wright Community College
Chicago, Illinois05-2020
High School Diploma -
Disney II Magnet High School
Chicago, Illinois04-2018
Skills
- Developing positive workplace relationships
- Proficient in Microsoft Excel spreadsheets
- Computer skills
- Customer service
- Active listening/Open to constructive criticism
- Problem solving
- Flexibility
- Time management
- Critical thinking
- Organizational skills
- Leadership skills
- Bilingual
- Clear and effective communication
Accomplishments
Scholarship DCFS June 2023
I was the recipient of a scholarship from the Department of Children and Family Services in 2023. This was a scholarship opportunity that was open to all people who were or currently are in the foster care system. This scholarship awarded me a five year education which is 100% tuition paid.
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Nanny/Child Care
02.2020 - 04.2024
Loyola Univeresity ChildLaw
Civitas
04.2019 - Current
Cashier
Jewel- Osco
03.2018 - 11.2019
DCFS Youth Advisory Board President
Department of Children and Family Services
01.2018 - 12.2023
Partial Associates Degree - Psychology
Wilbur Wright Community College
High School Diploma -
Disney II Magnet High School