Beangely Font

• Analyzed and investigated claims to identify overpayments and recover funds.
• Coordinated with various departments to ensure accurate and timely recovery of claims.
• Managed and resolved discrepancies related to claims and payments.

Handled communication with insurance providers to facilitate proper documentation submission and resolved issues surrounding claims.

• Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
• Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Reviewed and verified customer information and insurance provider information.

• Completed biweekly payroll for company personnel.
• Input a high volume of monthly invoices with consistent accuracy.
• Reconciled company accounts for credit cards, employee expenses, and commissions.
• Monitored the status of accounts receivable and payable to facilitate prompt processing.