Beante Holmes
Baton Rouge
Summary
With a proven track record, I excel in enhancing mental health outcomes through effective client advocacy. My approach has significantly reduced hospital readmissions, showcasing my ability to blend analytical skills with empathetic patient care. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Behavioral Health Case Manager
Anthem - Healthy Blue Of Louisiana
08.2021 - Current
- Demonstrated cultural competency by working effectively with clients from diverse backgrounds and adapting treatment approaches to meet their unique needs.
- Streamlined case management processes through diligent organization, improving efficiency within the team environment.
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders.
- Conducted assessments to determine individual needs and developed personalized care plan to address objectives and goals as identified during the assessment and provide crisis intervention.
- Routinely complete state required DOJ PASRR II attestations within a short turnaround time while providing ongoing training for PASRR II attestations with clinical staff.
- Contributed to training documentation for multiple case workflows and processes that have been incorporated into all team trainings and refreshers
- Mentored new case managers, sharing best practices and contributing to a cohesive workplace culture focused on professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in behavioral health case management.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
Behavioral Health Case Manager
Louisiana Healthcare Connections
01.2019 - 08.2021
- Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
- Assess members’ current functional level and, in collaboration with the member, develop and monitor the Case Management Care Plan, monitor quality of care; assisting with discharge planning, participating in special clinical projects and communicate with departmental and plan administrative staff to facilitate daily operations of the Integrated Case Management functions
- Perform duties related to the day to day operations of the Integrated Case Management functions to include working with members identified as high risk to identify needs and goals to achieve empowerment and improved quality of life for both behavioral and physical health issues.
- Work telephonically with patients identified as high risk, for both behavioral and physical health issues, and their providers to identify needs, set goals and implement action steps towards achieving goals
- Work after hour crisis line providing support and expertise to manage the psychiatric crisis. Additionally, providing referral for follow up with appropriate referrals and outside resources.
Mental Health Therapy
Southern University A&M College
03.2015 - 01.2019
- Utilized evidence-based practices in delivering effective therapy sessions, contributing to improved mental health outcomes.
- Perform individual and group counseling therapy to students and faculty/staff with social/personal psychological concerns
- Assess emotional and behavioral problems of students using psycho diagnostic instruments when appropriate
- Maintain accurate records of student intake evaluation and treatment, assessments, correspondence, and terminations
- Provide rapid crisis intervention and assessment to individuals who have come to the attention of the police, on as-needed basis.
- Increased awareness of mental health issues by hosting campus wide informational group sessions with students and faculty
- Promoted community awareness about mental health issues by organizing events, workshops, and seminars targeting various demographics.
Clinical Mental Health/School Counselor Intern
Baton Rouge Community College
05.2014 - 12.2014
- Evaluated student progress through regular assessment tools, using results to guide future interventions and counseling strategies.
- Evaluate individuals' abilities, interests, and personality characteristics using tests, records, interviews, or professional sources
- Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations
- Enhanced student engagement by incorporating real-life situations and relatable examples in counseling sessions.
- Maintained detailed records of counseling sessions and interventions to ensure continuity of care and adherence to professional standards.
Project Analyst-Information/Referral Specialist
Xerox-Affiliated Computer Services/Dept Of Health
07.2013 - 08.2014
- Complete intake process for requestors for Louisiana long term care programs (Elderly and Disabled Adult Waiver, Long Term Personal Care Services, Adult Day Health Care Waiver, Program for All Inclusive Care for the Elderly, Nursing Facility.
- Complete Level of Care Eligibility Tool (LOCET) and other applicable assessments
- Perform post assessment tasks related to LOCET mailing and follow-up for EDA and ADHC requestors
- Participate in appeal hearings and continuous quality improvement process
- Make appropriate referrals for non-OAAS community services
Counselor
Beacon Behavioral Health
02.2008 - 12.2011
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situation.
- Administer Folstein Mini-Mental State Exam, interpret results and determine placement.
- Counsel clients and patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
Family Advocate
East Baton Rouge City Parish
11.2007 - 02.2008
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families of disabled children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Recruit and enroll eligible students.
- Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
Student Intern
Louisiana Department Of Health And Hospitals
06.2006 - 07.2007
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Gained operational knowledge and supported departmental needs.
- application intake for state programs and database entry
- Performed administrative duties and staff support tasks.
- Completed research, compiled data, and assisted in timely reporting.
Education
Master of Arts - Clinical Mental Health Counseling
Southern University And A & M College
Baton Rouge, LA12.2014
Bachelor of Science - Psychology
Southern University And A & M College
Baton Rouge, LA07.2007
Skills
- Patient Diagnosis
- Relapse Prevention
- Client Advocacy
- Mental Health Treatment
- Group Counseling
- Suicide Prevention
- Individual Counseling
- Care plan assessment
- Discharge Planning
- Behavioral assessment
Certification
- LPC - Licensed Professional Counselor
LA Licensed Professional Board of Examiners
August 2018
- Guidance Counselor Ancillary Certificate
State of Louisiana Department of Education
March 2015
Timeline
Behavioral Health Case Manager
Anthem - Healthy Blue Of Louisiana
08.2021 - Current
Behavioral Health Case Manager
Louisiana Healthcare Connections
01.2019 - 08.2021
Mental Health Therapy
Southern University A&M College
03.2015 - 01.2019
Clinical Mental Health/School Counselor Intern
Baton Rouge Community College
05.2014 - 12.2014
Project Analyst-Information/Referral Specialist
Xerox-Affiliated Computer Services/Dept Of Health
07.2013 - 08.2014
Counselor
Beacon Behavioral Health
02.2008 - 12.2011
Family Advocate
East Baton Rouge City Parish
11.2007 - 02.2008
Student Intern
Louisiana Department Of Health And Hospitals
06.2006 - 07.2007
Master of Arts - Clinical Mental Health Counseling
Southern University And A & M College
Bachelor of Science - Psychology
Southern University And A & M College
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