Beashean Roberts
Americus,GA
Summary
Talent production worker offering 3 years experience in warehouse and manufacturing services. Focused on being productive and safety-minded at all times. Proven provider of low-risk manufacturing services. Communicative customer service professional motivated to maintain customer satisfaction contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customers needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
10
10
years of professional experience
Work History
Integra
Mr. Standley
06.2017 - 09.2023
- D-Bone Production Worker
- Worked flexible hours across night, weekend and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Wal-Mart
Mr. Duane
02.2023 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Family Dollars
Ms. MiMi
05.2016 - 04.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
Teleperfomance
Customer Service Agent
12.2015 - 05.2016
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Shoe Show
Mrs. Kwanis
07.2013 - 11.2015
- Increased customer satisfaction by providing prompt and friendly service.
- Boosted sales for the establishment through effective upselling techniques.
- Maintained a clean and organized work environment, ensuring a pleasant atmosphere for customers.
- Handled cash transactions efficiently, maintaining accurate records of all sales.
- Greeted customers warmly and pleasantly answered inquiries.
Education
High School Diploma -
Southwest Georgia Institute of Education
107 N Mock Rd. Albany, GA 3170505.2017
Skills
- Project Planning
- Decision-Making
- [Equipment] operation
- Troubleshooting
- Customer Service
Timeline
Wal-Mart
Mr. Duane
02.2023 - 06.2023
Integra
Mr. Standley
06.2017 - 09.2023
Family Dollars
Ms. MiMi
05.2016 - 04.2017
Teleperfomance
Customer Service Agent
12.2015 - 05.2016
Shoe Show
Mrs. Kwanis
07.2013 - 11.2015
High School Diploma -
Southwest Georgia Institute of Education
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