Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Beata Lostumbo

Clarendon Hills,IL

Summary


Professional background in front desk operations and patient registration. Effective in streamlining check-in processes and maintaining accurate records. Focused on team collaboration and adapting to dynamic environments, with reliable customer service and organizational skills.

Overview

24
24
years of professional experience

Work History

Registration Receptionist

UChicago Medicine Advent Health
02.2023 - Current
  • Greeted and registered patients,
  • Provided information on services, assisting patients in navigating healthcare options effectively.
  • Coordinated appointment scheduling
  • Managed insurance verification

Unit Secretary in Hospital and CNA

AMITA Health
06.2016 - 02.2023
  • Coordinated patient admissions and discharges, ensuring accurate documentation and efficient workflow.
  • Monitored inventory of office supplies, ensuring availability while minimizing waste through effective stock management.
  • Assisted in communication between departments, facilitating timely information exchange and enhancing patient care.
  • Enhanced patient satisfaction by providing empathetic support and clear communication during stressful situations.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport nurse,s and other healthcare personnel.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
  • Improved unit workflow by effectively prioritizing tasks
  • Maintained patient confidentiality in line with HIPAA regulations.

Castumer Servis Rap

Ashley Furniture Warehouse
04.2005 - 07.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills,
  • Worked well in a team setting, providing support
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

CNA

Shriner Hospital for Children
06.2001 - 04.2005
  • Monitored patient vital signs, documenting changes for healthcare team review.
  • Collaborated with nursing staff to develop and implement care plans.
  • Trained junior CNAs on best practices in patient care and safety protocols.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

GED -

Community Collage
Warszawa Poland

Skills

  • Strong organization
  • Patient registration
  • Insurance verification
  • Appointment scheduling
  • Follow-up skills
  • Teamwork
  • Customer service
  • Attention to detail
  • Dependability
  • Organizational skills
  • Verbal communication
  • Scheduling appointments

Languages

English -Polish
Full Professional

Timeline

Registration Receptionist

UChicago Medicine Advent Health
02.2023 - Current

Unit Secretary in Hospital and CNA

AMITA Health
06.2016 - 02.2023

Castumer Servis Rap

Ashley Furniture Warehouse
04.2005 - 07.2017

CNA

Shriner Hospital for Children
06.2001 - 04.2005

GED -

Community Collage

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Beata Lostumbo