Athena
Beatrice Conyers
Clinical Coordinator/ Medical Assistance
Grayson,GA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Regional Clinical Coordinator/Medical Assistance/Office Manager
Peachtree Immediate Care
Norcross, GA
09.2021 - 03.2023
- I serve as a resource to the Regional Director of Operations on all clinical matters and support the training and development of the clinical staff for my assigned regional territory
- I am a certified train-the-trainer for Occupational Med
- With this certification I teach staffs how to properly conduct DOT Drug screens, DOT Physicals etc…
- Ensure all team members are performing their duties
- Report DOT Examinations
- Order supplies for all three of my assigned clinics (ie
- LabCorp, McKesson, Escreens, Office supplies, etc.) Manage staffing classifications
- Serve as a resource to cover shifts for callouts or sudden spikes in volume when available
- Interview candidates to ensure they meet quality standards
- Coordinate and conduct ALL training for both new and current clinical employees
- Mentor ALL staff
- Coordinate all new and ongoing training for all clinical staff (CPR, new tests, etc.)
Medical Assistant
Alcovy Neurology
Loganville, GA
03.2021 - 08.2021
- Provided overall support for Physicians and office operations
- Prepared patients for examination and treatment
- Took patient histories and vital signs
- Prepared exam and treatment rooms with necessary instruments
- Prepared and maintained supplies and equipment for treatments
- Assisted with scheduling of tests and treatments
- Handled and answered external as well as internal phone calls
- Handled all prescription requests, Called in prescriptions as necessary
- Performed phone Triage, B12 Injections, and Urine Drug Screen as needed.
Applied Behavior Analyst
HopeBridge
Snellville, GA
03.2020 - 05.2020
- Provide 1:1 ABA therapy to children under the clinical direction of BCBA
- The ABA Therapist will be responsible for skill-acquisition and behavior-reduction plans developed by the BCBA to deliver quality therapeutic services to each child
- Complete daily acquisition skills, maintenance, and mastered skills as directed by BCBA
- Implement appropriate teaching strategies and behavior modification approaches
- Maintain cleanliness of center and ensure it always looks presentable
- Adhere to policies and procedures of HopeBridge
- Collect accurate data daily.
Assessment and Referral Technician, Phlebotomist, Mental Health Technician
Ridgeview Institution
Monroe, GA
08.2018 - 03.2020
- Coordinate mental health care services, assisting in patient assessments
- Monitoring and documenting care
- Escorting patients and identifying the personal needs of patients
- Facilitate group sessions, update daily progress report
- Vital checks, charting patients’ individual charts, complete and update Master Treatment Plan
- Respond to Codes, conduct Safety Checks every 3 and 15 minutes
- Receive referral calls, obtain demographic information, and refer the call to the appropriate source or schedule an assessment
- Triage emergency phone calls and walk-ins accordingly
- Complete insurance verification, and pre-certifications as needed
- Assist in arranging for admission of patients, including alerting business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the A&R Clinicians, A&R Coordinator and/or Director of A&R
- Assist in obtaining needed records and information, assist in maintaining all statistics; and other data, as assigned
- Serve as the hospital Phlebotomist, Translator and Notary Public.
Medical Assistant
Fields Family Care
Lawrenceville, GA
01.2019 - 04.2019
- Provide a variety of technical, clerical, receptionist, and patient care services under the supervision of medical practitioners
- Taking and recording vital sign information, and occasionally assist with minor office-based procedures
- Maintain medical supplies inventory and perform preventive maintenance to keep medical equipment operating
- Prepares patient for examination by performing preliminary physical tests; save doctors time by performing procedures
- Counsels’ patients by transmitting physician’s orders and questions
- Call in Prescriptions
- Complete diagnostic coding and procedure coding; and keeping patient information confidential
- Skills Used:
- Critical thinker “Able to think clearly during crisis or high-stress periods
- Organization & multi-tasking
- My knowledge of Microsoft Office
- My ability to be empathetic while still being able to provide a professional service.
Education
Associates of Applied Science - Health Information
Monroe College
New Rochelle, NY 01.2002 - 05.2004
Skills
Word (20 years)EMR’s; Athena, Experity, NextGenCase Management Software
Administrative oversight
Document management
Strategic planning
Staff Management
Operations management
Schedule Coordination
Scheduling and calendar management
Negotiation
DOT Breath and Alcohol Technician
Software
Experity
NextGen
Certification
DOT Breath Alcohol Technician
Timeline
Regional Clinical Coordinator/Medical Assistance/Office Manager
Peachtree Immediate Care
09.2021 - 03.2023
Medical Assistant
Alcovy Neurology
03.2021 - 08.2021
Applied Behavior Analyst
HopeBridge
03.2020 - 05.2020
Medical Assistant
Fields Family Care
01.2019 - 04.2019
Assessment and Referral Technician, Phlebotomist, Mental Health Technician
Ridgeview Institution
08.2018 - 03.2020
Associates of Applied Science - Health Information
Monroe College
01.2002 - 05.2004