Beatrice Flores
Montrose,CO
Summary
Energetic and multilingual with dynamic customer service skills. Personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beer Tender
Pomona Brewing company
Montrose, CO
03.2023 - Current
- Main Job duties include pouring beer and maintain taps
- Responsible for remembering Mug members and discount associated
- Opening and closing responsibilities
Para Substitute
Montrose School District
Montrose
09.2023 - 05.2024
- Para substitute throughout the district
- Mostly assisting teachers and students to make learning possible for all, including Spanish speaking students
Sales Associate
Trek
Montrose, CO
04.2021 - 11.2023
- Assist customers in finding the right bike for their needs
- Manage cash and end of day reports
- Weekly inventory count
- Be aware of personal sales and store sales, month to day and year to day to take the necessary measures to improve those and meet required goals
- Manage store transfers as well as store visuals
Ski Tech/Retail Associate
Neve Sports Store
Telluride, CO
12.2020 - 02.2021
- Ensure that customers have the vacation of a lifetime
- Safely and accurately set up snowboards and skis for customers
- Assist customers at the cash register both at the retail store and skate rink
Camp Host
California Land Management
06.2020 - 10.2020
- Prepare check in paperwork in advance for the next day
- Clean and sanitize bathrooms three times a day to comply with Covid requirements
- Make sure that campsites are ready for the next campers
- Take in and register all camping fees on computer and complete a cash out
Front Desk Professional
River Valley Family Health Center
Montrose, CO
11.2019 - 05.2020
- Greet customers and welcome customers in person and by phone, take payments, process paperwork, communicate effectively with all employees and promptly communicate with patients
- Use Athenanet to enter data and process information
- Verify insurance information and coverage and call insurance companies if necessary
Education
Montrose High School
05.2013
Skills
- Bilingual
- Customer Service
- Cash Handling
- Telephone etiquette
- Confidentiality handling
- Office Administration
- Relationship Building
- Upselling
Certification
- Wilderness first aid
- Incident Qualification Card (Red Card)
Languages
Spanish
Native or Bilingual
Timeline
Para Substitute
Montrose School District
09.2023 - 05.2024
Beer Tender
Pomona Brewing company
03.2023 - Current
Sales Associate
Trek
04.2021 - 11.2023
Ski Tech/Retail Associate
Neve Sports Store
12.2020 - 02.2021
Camp Host
California Land Management
06.2020 - 10.2020
Front Desk Professional
River Valley Family Health Center
11.2019 - 05.2020
Montrose High School