Beatrice Kashindi
Dayton,OH
Summary
hard-working and dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Retail
Village Discount Outlet Of Ohio
02.2019 - 09.2020
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Cashier Team Lead
McDonald's Restaurant
01.2018 - 09.2019
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchase and returns.
- Received and processed customer payments.
- Helped 1000 customers complete purchases, locate items, and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Increased customer loyalty and retention.
- Monitored areas for security issues and safety hazards.
Education
Associate of Science - Medical Assistant
Fortis College - Centerville
Dayton, OH02.2024
Associate of Science - Nursing Assistance
Sinclair Community College
Dayton, OH09.2022
Skills
- Digital Databases
- Credit and Cash Transactions
- Hospitality and Accommodation
- Security Practices
- Microsoft
- Customer service
Languages
Swahili
Native or Bilingual
Bembe
Native or Bilingual
French
Professional Working
Timeline
Retail
Village Discount Outlet Of Ohio
02.2019 - 09.2020
Cashier Team Lead
McDonald's Restaurant
01.2018 - 09.2019
Associate of Science - Medical Assistant
Fortis College - Centerville
Associate of Science - Nursing Assistance
Sinclair Community College
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