Beatrice Lopez
Lakeland,FL
Summary
Detail-oriented administrative professional with a strong background in payroll processing, records management, and customer service. Ensures accurate payroll for employees while maintaining confidentiality and compliance with regulations. Demonstrates effective communication and time-management skills, excelling in both independent and collaborative environments.
Overview
10
10
years of professional experience
Work History
Accounting Clerk
Lakeland Police Department
Lakeland, FL
03.2024 - Current
- Review, audit and reconcile employee timesheets, overtime, compensatory time, military leave, court time, and specialty pay.
- Process payroll for sworn officers and civilian employees, ensuring accuracy and compliance with department policies, labor agreements, and applicable laws.
- Verify payroll documentation, including leave requests, payroll correction forms, training records, and time reporting slips.
- Maintain accurate payroll and personnel records while ensuring confidentiality of sensitive employee information.
- Generate payroll and financial reports for supervisors, auditors, and management.
Police Records Associate
Lakeland Police Department
Lakeland, FL
05.2018 - 03.2024
- Managed entry and retrieval of law enforcement data using NCIC/FCIC systems, ensuring accuracy and reliability of critical information.
- Provided timely access to public records for citizens, insurance companies, and law enforcement agencies, enhancing transparency and support for community needs.
- Processed criminal reports, returned checks, false alarms, and related documentation, ensuring accurate support for law enforcement operations.
- Entered daily accident, incident, and arrest reports in department systems.
- Handled uniform traffic citations for timely transmittal to Clerk’s Office and DMV, ensuring compliance with legal standards.
- Facilitated report merging process post-supervisor approval, ensuring availability of reports to courts, public, and agencies for informed decision-making.
- Redacted confidential information in responsive records to comply with Florida law.
- Updated and added relevant Florida State Statutes, firearm specifications, and vehicle make/model details to legal documentation.
Administrative Medical Assistant
Central Florida Health Care – Lakeland Primary Care
Lakeland, FL
11.2016 - 05.2018
- Scheduled new and follow‑up patient appointments to optimize clinic workflow.
- Greeted patients to facilitate efficient admissions process.
- Handled collection of co-payments and sliding-scale fees at patient check-in.
- Created and maintained patient accounts, ensuring accurate demographic and financial data collection.
- Maintained knowledge of ECW systems, HIPAA compliance, and medical records policies.
- Completed end‑of‑day financial summaries to ensure financial accuracy and accountability.
Education
Medical Assistant Diploma -
Fox Institute of Business
West Hartford, CT08-2004
Pharmacy Technician Certificate -
Capital Community College
Hartford, CT06-2009
Skills
- Payroll Processing
- Payroll Support
- Financial Recordkeeping
- Records Management
- Attention to Detail
- Time Management
- Problem Solving
- Bilingual: English / Spanish
- Communication Skills
- Client Relations
Timeline
Accounting Clerk
Lakeland Police Department
03.2024 - Current
Police Records Associate
Lakeland Police Department
05.2018 - 03.2024
Administrative Medical Assistant
Central Florida Health Care – Lakeland Primary Care
11.2016 - 05.2018
Medical Assistant Diploma -
Fox Institute of Business
Pharmacy Technician Certificate -
Capital Community College