Summary
Overview
Work History
Education
Skills
Timeline
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Beatrice Nsuale

Jacksonville,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

7
7
years of professional experience

Work History

Store Associate

Ross Dress for Less
Norfolk , VA
02.2022 - 03.2024
  • Stocked shelves with merchandise and maintained inventory levels.
  • Assisted customers with product selection, pricing and availability.
  • Organized store displays to ensure maximum visibility of products.
  • Provided cash register operations and handled customer payments.
  • Stock supervisor undergoing the same duties as a stock worker, while also supervising the entire area.
  • Adhered to all workplace safety protocols.
  • Maintain retail shelf label pricing, rotated and stock inventory loaded, arranged.

Crew Member

McDonald's
Lemoore, CA
10.2018 - 12.2019
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Partner with other crew and manager to meet daily goal.
  • Ensure compliance with all quality standards, guidelines, and principals of McDonald's.
  • Wash, cut, trim, and slice all vegetables required for salad order, such as tomatoes, gherkins, lettuce, peppers, and onions.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Crew Member

McDonald's
Norfolk, VA
03.2017 - 08.2018
  • Prepared food, such as hamburgers, as per the established standard.
  • Maintained the equipment, such as ovens and grills, in proper conditions.
  • Ensured items were in stock 98% of the time by informing the manager of low stock as early as possible.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Prepared all of McDonald's world-famous food.
  • Connect with customers to ensure they have a positive experience.
  • Enthusiastic McDonalds crew member with 3years experience in food service and fast food seeking opportunity to provide excellent customer service while being a team player at Norfolk and Lemoore , received 15+ commendation for cleanliness from manager while meeting 100% of daily target.

Education

High School Diploma -

Krachi Senior High School
Krachi Oti Region Ghana
09-2012

Skills

  • Payment Processing
  • Customer Service
  • Shipment Processing
  • Return processing
  • Product display
  • Safety oversight
  • Effective communication abilities
  • Customer Assistance
  • Team Collaboration
  • Upselling and Cross Selling
  • Team Leadership

Timeline

Store Associate

Ross Dress for Less
02.2022 - 03.2024

Crew Member

McDonald's
10.2018 - 12.2019

Crew Member

McDonald's
03.2017 - 08.2018

High School Diploma -

Krachi Senior High School

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Beatrice Nsuale