BEATRICE PELLICCIA

Catering and serving in high scale parties and private events.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Trained new waitstaff on proper food handling, customer service and safety procedures.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.