Summary
Overview
Work History
Education
Languages
Timeline
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Beatrice Pena

Beatrice Pena

Tucson,AZ

Summary

Personable and knowledgeable, with deep understanding of beauty trends and product ingredients. Skilled in makeup application and skincare techniques, combining creativity with technical precision. Committed to enhancing client satisfaction and delivering high-quality beauty results.

Overview

2
2
years of professional experience

Work History

Beauty Expert

Bluemercury
11.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Organized and facilitated in-store promotional events to increase brand awareness and store traffic.
  • Partnered with salon professionals to offer comprehensive beauty services tailored to individual client needs.
  • Achieved monthly sales targets through proactive client outreach and relationship building strategies.
  • Mentored new hires in product knowledge, sales techniques, and company policies, fostering a strong team environment.
  • Managed inventory levels, ensuring adequate stock of popular beauty products at all times.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Professionally applied makeup to clients for productions and performances.
  • Maintained counter and display areas for cleanliness and organization.
  • Conducted consultations to understand client's desired look.
  • Identified client needs and recommended products based on preferences and requirements.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Sanitized makeup tools to avoid spread of infection.
  • Provided expert advice on color matching and makeup application techniques for diverse clientele.
  • Resolved customer concerns promptly and professionally, maintaining trust in the brand''s quality of service.
  • Developed customized beauty regimens for clients based on individual needs and preferences, resulting in high satisfaction rates.
  • Improved client loyalty with exceptional customer service, resulting in repeat business and referrals.
  • Increased sales revenue by effectively upselling and cross-selling beauty products to clients.
  • Stayed current with industry trends and new product releases, enabling knowledgeable recommendations to clients.

Education

Real Estate Certification - Real Estate

Hogan School of Real Estate
Tucson, AZ
02.2024

Languages

Spanish
Native or Bilingual

Timeline

Beauty Expert

Bluemercury
11.2023 - Current

Real Estate Certification - Real Estate

Hogan School of Real Estate

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