Beatrice Rivera
Staten Island
Summary
Dynamic Pharmacy Manager with a track record of optimizing pharmacy operations and ensuring regulatory compliance. Proven ability to mentor and coach teams, enhancing patient counseling and medication management for improved healthcare outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
Robert Wood Johnson University Hospital
Somerville
06.2010 - Current
- Provided clinical services for diabetes management, anticoagulation, hypertension, behavioral health, and comprehensive medication reviews.
- Participated in multidisciplinary rounds, providing recommendations for optimizing drug therapies at P&T meetings to enhance patient care.
- Responded to drug information inquiries from physicians and nurses on dosing, formulations, administration, and adverse effects to support clinical decision-making.
- Mentored and coached colleagues to strengthen team competencies and improve collaborative patient care.
Pharmacy Manager
Walgreens
Elizabeth
09.2005 - Current
- Manage daily pharmacy operations to enhance efficiency and service quality.
- Ensure compliance with regulatory requirements and safety guidelines.
- Implement processes improving medication dispensing accuracy and inventory management.
- Direct and evaluate performance of pharmacy staff to maintain high standards.
- Perform pharmacist duties including drug therapy reviews, verification, and medication management.
- Collaborate with healthcare providers to coordinate comprehensive patient care services.
- Resolve patient issues promptly, enhancing overall satisfaction through effective communication.
- Model customer service best practices, enhancing team delivery of joyful patient interactions.
- Anticipate patient needs, proactively offering healthcare services to improve overall experience.
- Ensure pharmacy compliance with regulations while optimizing workflow efficiency through staff coordination.
- Collaborate with store manager to identify and pursue strategic business opportunities for pharmacy growth.
- Enhance employee relations by proactively addressing concerns and complaints.
- Monitor team welfare to sustain high morale among members.
- Cultivate positive relationships between management and employees through effective conflict resolution.
- Collaborate with store manager to set expectations and goals, promoting teamwork and shared vision.
- Implement rewards programs to monitor and recognize pharmacy staff improvements.
- Oversee training of pharmacy staff on correct processes and tools, managing performance effectively.
- Conduct formal performance reviews to assess and enhance pharmacy staff capabilities.
- Identify high potential team members and proactively collaborate with leadership to manage career progression.
- Interview and select graduate interns and pharmacists for team enhancement.
Education
PharmD. D -
Rutgers University
New Brunswick, NJ05-2009
Skills
- Therapy management
- Medication safety
- Therapeutic drug monitoring
- Regulatory compliance
- Pharmacy operations
- Decision support
- Patient counseling
- Team mentoring and coaching
Languages
Spanish
Professional
Accomplishments
2021 Walgreens Champion of Champions Award Recipient
Certification
NJ Board Certified Pharm.D. License
NY Board Certified Pharm.D. License
FL Board Certified Pharm.D. License
Certified Pharmacist Immunizer
NY Board Certified Pharm.D. License
FL Board Certified Pharm.D. License
Certified Pharmacist Immunizer
Timeline
Clinical Pharmacist
Robert Wood Johnson University Hospital
06.2010 - Current
Pharmacy Manager
Walgreens
09.2005 - Current
PharmD. D -
Rutgers University