BEATRICE ROUTT

Performed accurate monetary transactions with internal team members and external guests. Knowledged of all operating systems and procedures. Adhered to all AML standard operating procedures, Internal Control, Nevada Gaming regulations and Title 31. Maintained confidentiality of guest information and casino data. Provided excellent guests services. Worked in various areas in the cage department(Fill Bank, Main Bank, Markers and credits). Supervised Cashiers on a daily basis or when needed.

• Processed cash transactions accurately, ensuring compliance with casino policies and regulations.
• Assisted patrons with financial inquiries, enhancing customer satisfaction and trust.
• Maintained organized cash drawers, facilitating efficient cash handling operations.

• Assisted Store Manager for day-to-day store operations, stocked products, and Cashiering.

• Responsible for day-to-day store operations, including hiring, scheduling and training of staffs, ordering, merchandising, inventory management, and supervision of staff employees.
• Established and enforced daily operating procedures and ensured all staff adhered to them.
• Provided excellent customer service to build rapport with customers in order to gain an increased customer base.
• Monitored daily pricing related to gasoline of my store, and others within my district work group.
• Completed and reviewed daily reporting of store operations.
• Engaged with vendors, and suppliers in order to ensure execution of product promotions, high merchandising standards and appropriate inventory levels. Implemented and enforced vendor policies and procedures.
• Handled or assisted with District Manager's responsibilities when needed.

• Cashiering and serving. Knowledge of POS/Micros Systems and Debit/Credit card machines. Processing invoices.

• Cashiering, pricing of wares and textiles, processed and sorted donated items.