Summary
Overview
Work History
Education
Skills
References
Timeline
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Sharrell D. Scates

Florissant,MO

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

6
6
years of professional experience

Work History

Cage Cashier Supervisor

Ameristar Casino
02.2023 - Current
  • Supervised the performance of Cage Cashiers and Main Bankers
  • Facilitated monthly meetings to provide personalized training and development for assigned employees.
  • Ensured that all state gaming laws were followed at all times.
  • Facilitated efficient financial exchanges between customers and the casino
  • Obtain information, resolve problems, and maintain quality standards by coordinating with different departments and customers.

Collections Consultant

Scott Credit Union
08.2021 - 02.2023
  • Developed solutions tailored specifically to each client's unique needs while staying within their allocated budgets.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Created comprehensive reports on project progress and results for clients.
  • Developed and implemented customized strategies to meet client needs.

Personal Banker/MLOps Intern

Commerce Bank
01.2019 - 08.2021
  • Initiated the development of additional products and credit options for prospective clients
  • Assisted clients in achieving their financial goals by helping them identify effective solutions.
  • Managed account upkeep responsibilities
  • Collaborated with fellow Personal Bankers to address customer inquiries and provide exceptional service
  • Exceeded internal monthly sales targets in a consistent manner
  • Maintained adherence to company policies and safeguarded consumer privacy
  • Ensured consistent data integrity throughout all stages of loan processing and closing.
  • Maintained current knowledge of FHA Mortgage procedures
  • Implemented solutions to improve timely payments and reduce incidences of delinquency

Education

Bachelor of Science - Accounting

Southern New Hampshire University
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07-2024

Skills

  • Currency counting
  • Money security
  • Foreign currency exchanges
  • Internal controls compliance
  • Records Maintenance
  • Transaction reconciliation

References

References available upon request.

Timeline

Cage Cashier Supervisor

Ameristar Casino
02.2023 - Current

Collections Consultant

Scott Credit Union
08.2021 - 02.2023

Personal Banker/MLOps Intern

Commerce Bank
01.2019 - 08.2021

Bachelor of Science - Accounting

Southern New Hampshire University

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Sharrell D. Scates