Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Beatrice Smith

Keller Ferry ,WA

Summary

I have a lot of experience in customer service, and I always try to bring a positive attitude to everything I do. I get along well with others, enjoy working as part of a team, and love helping people!

Overview

4
4
years of professional experience

Work History

Customer Service Representative

EWU URC
Cheney , WA
09.2024 - 07.2025
  • Performed receptionist duties such as greeting visitors and answering calls.
  • Completed day-to-day cleaning tasks.
  • I approached customers, engaged in conversations, and answered questions.
  • Developed strong relationships with customers by creating a positive environment.

Veterinary Assistant

Quincy Veterinary Clinic
Quincy , WA
06.2024 - 08.2024
  • I answered phone calls from clients about appointment scheduling and other questions.
  • Refilled medication refills when needed.
  • Responded to emergency calls after hours.
  • Observed patients' conditions after treatment or surgery.
  • Provided detailed patient care instructions to pet owners.
  • Assisted in surgery preparation by setting up instruments, supplies and equipment.

Server /Senior Customer Service Representative

Time Out Pizza
Ephrata , WA
06.2021 - 08.2023
  • Assisted in training new servers.
  • I greeted customers, answered questions, and took orders on the phone and in person.
  • Handled money transactions such as cash payments, cards, and checks.
  • Delivered food orders, both in the restaurant and for delivery.
  • Operated grills, fryers, and ovens to cook food.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

Some College (No Degree) - Dual Special/Elementary Education

Eastern Washington University
Cheney, WA

Some College (No Degree) - One Year of General Studies

Big Bend Community College
Moses Lake, WA
10-2022

High School Diploma -

Ephrata High School
Ephrata, WA
06-2023

Skills

  • Customer service
  • Attention to detail
  • Teamwork
  • Time management
  • Communication skills
  • Appointment scheduling
  • Leadership
  • Organizational skills

References

References available upon request.

Timeline

Customer Service Representative

EWU URC
09.2024 - 07.2025

Veterinary Assistant

Quincy Veterinary Clinic
06.2024 - 08.2024

Server /Senior Customer Service Representative

Time Out Pizza
06.2021 - 08.2023

Some College (No Degree) - Dual Special/Elementary Education

Eastern Washington University

Some College (No Degree) - One Year of General Studies

Big Bend Community College

High School Diploma -

Ephrata High School
Beatrice Smith