I have a lot of experience in customer service, and I always try to bring a positive attitude to everything I do. I get along well with others, enjoy working as part of a team, and love helping people!
Overview
4
4
years of professional experience
Work History
Customer Service Representative
EWU URC
Cheney , WA
09.2024 - 07.2025
Performed receptionist duties such as greeting visitors and answering calls.
Completed day-to-day cleaning tasks.
I approached customers, engaged in conversations, and answered questions.
Developed strong relationships with customers by creating a positive environment.
Veterinary Assistant
Quincy Veterinary Clinic
Quincy , WA
06.2024 - 08.2024
I answered phone calls from clients about appointment scheduling and other questions.
Refilled medication refills when needed.
Responded to emergency calls after hours.
Observed patients' conditions after treatment or surgery.
Provided detailed patient care instructions to pet owners.
Assisted in surgery preparation by setting up instruments, supplies and equipment.
Server /Senior Customer Service Representative
Time Out Pizza
Ephrata , WA
06.2021 - 08.2023
Assisted in training new servers.
I greeted customers, answered questions, and took orders on the phone and in person.
Handled money transactions such as cash payments, cards, and checks.
Delivered food orders, both in the restaurant and for delivery.
Operated grills, fryers, and ovens to cook food.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Education
Some College (No Degree) - Dual Special/Elementary Education
Eastern Washington University
Cheney, WA
Some College (No Degree) - One Year of General Studies
Big Bend Community College
Moses Lake, WA
10-2022
High School Diploma -
Ephrata High School
Ephrata, WA
06-2023
Skills
Customer service
Attention to detail
Teamwork
Time management
Communication skills
Appointment scheduling
Leadership
Organizational skills
References
References available upon request.
Timeline
Customer Service Representative
EWU URC
09.2024 - 07.2025
Veterinary Assistant
Quincy Veterinary Clinic
06.2024 - 08.2024
Server /Senior Customer Service Representative
Time Out Pizza
06.2021 - 08.2023
Some College (No Degree) - Dual Special/Elementary Education
Eastern Washington University
Some College (No Degree) - One Year of General Studies