Beatrice Vargas
Los lunas,Nm
Overview
2026
2026
years of professional experience
Work History
Patient Service Representative 2
First Choice Community Healthcare
Los Lunas, NM
2022 - Current
- Facilitated patient scheduling and appointment management to enhance
- Managed patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
- Responded to inquiries by directing calls to appropriate personnel.
- Engaged with patients to provide critical information.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Trained new staff on filing, phone etiquette and other office duties.
- Processed lab, pharmacy, medical record payments using cash and credit cards, maintaining accurate records of transactions
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
- Took copayments and compiled daily financial records.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Scheduled specialty appointments in timely manner according to necessity time frame.
- Communicated to providers, nurses, staff in accordance to patient needs.
Merchandiser
Coca Cola
Albuquerque, Nm
03.2020 - 11.2020
- Identified vendors and suppliers to source materials and elements required for displays.
- Kept an effective level of merchandise on hand to meet typical customer needs.
- Demonstrated the features of each product, answered questions and overcame the prospect's objections to complete sales.
- Completed a daily route around the Albuquerque area to service.
- Worked with managers to address problems such as outs.
- Ordered, organized, and rotated supplies.
Supervisor
Wal mart
Los lunas, Nm
05.2018 - 03.2020
- Assigned tasks to team members based on individual strengths and promoted a teamwork-driven environment to meet goals.
- Developed department leadership among team members by coaching and providing challenging assignments.
- Troubleshot issues with equipment and machinery during operations and preceding new production runs.
- Hired, appraised, trained, and disciplined members of the production team and provided constructive feedback for improvement of performance.
- Updated operations logs with daily information to quickly correct problems.
- Stacked and labeled raw materials using forklifts and labeling machines.
- Protected team members by keeping each worker consistently operating in a safe manner.
- Conducted team meetings to discuss innovations, new work processes, and to provide feedback to team members about compliance and accomplishments.
- Mediated between workers and management to obtain additional resources or resolve disputes.
Operations manager
Dollar tree
Los lunas, Nm
05.2016 - 05.2018
- Supported back office procedures, including hiring and employment processes.
- Drove shrink results through compliance with all guidelines involved with safety, loss prevention, and cash-handling procedures.
- Held team members responsible for reaching company objectives and processes.
- Resolved problems, provided open communication, and recommended discipline and terminations.
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews.
- Built relationships with vendors and monitored supply chain to spot and correct deficiencies.
Education
High School Diploma - undefined
Valencia high school
Los lunas, NmSkills
- Build displays
- Product Messaging
- Signage and graphics
- Multitasking
- Verbal communication
- Attention to detail
- Store opening and closing
- Schedule development
- Equipment and machine maintenance
- Training and mentoring
- Manage schedules
- Manage operations
- Process payments/deposit
- EHR (electronic health records) software
- Insurance verification
- Scheduling
- Date entering
- Managing patient records
- Patient registration
- Maintaining patient confidentiality
Timeline
Merchandiser
Coca Cola
03.2020 - 11.2020
Supervisor
Wal mart
05.2018 - 03.2020
Operations manager
Dollar tree
05.2016 - 05.2018
High School Diploma - undefined
Valencia high school
Patient Service Representative 2
First Choice Community Healthcare
2022 - Current