Beatrice Vidales Jimenez
Madera,CA
Summary
Bilingual sales and customer service professional with over 6 years of experience in the insurance industry. Dedicated to building strong client relationships, resolving issues efficiently, and delivering personalized service. Recognized for dependability, adaptability, and a strong work ethic that drives customer satisfaction and business growth.
Overview
7
7
years of professional experience
Work History
Licensed Sales Representative
Allstate Insurance Co
Fresno, CA
04.2022 - 08.2025
- Educated clients on insurance coverage and policy options.
- Manage payment processing and account updates.
- Provide personalized service to address client needs and concerns.
- Consistently meet performance goals through proactive follow-ups.
Licensed Sales Representative
Central Auto Insurance
Fresno, CA
12.2021 - 04.2022
- Quoted policies and explained coverage options to prospective clients.
- Handled customer payments and DMV services with accuracy.
- Assisted clients with policy changes and questions.
- Drove repeat business through attentive, friendly service.
Branch Manager
Fiesta Auto Insurance
Madera, CA
10.2018 - 10.2021
- Supervised and trained new hires in sales and customer service procedures.
- Managed daily operations of insurance branch to ensure smooth workflow.
- Resolved customer issues with professionalism and efficiency.
- Increased client satisfaction by improving service standards and follow-up practices.
Education
High School Diploma -
Madera County Independent Academy
Madera, CA06.2015
Skills
- Bilingual
- Detail-Oriented
- Honest and Dependable
- Reliable and Responsible
- Customer Service
- Team Leadership
- Friendly and Helpful
Timeline
Licensed Sales Representative
Allstate Insurance Co
04.2022 - 08.2025
Licensed Sales Representative
Central Auto Insurance
12.2021 - 04.2022
Branch Manager
Fiesta Auto Insurance
10.2018 - 10.2021
High School Diploma -
Madera County Independent Academy
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