Beatris Garces Serrano
Alongside Services
Compton,USA
2
Languages
1
Certification
25
years of professional experience
Medication Care Manager with extensive expertise in clinical operations and patient care, boasting over 20 years of experience. Demonstrates proficiency in medication management, subcutaneous injections, and vital sign monitoring, while fostering a supportive environment through effective staff leadership and communication. Committed to enhancing patient wellness and compliance with healthcare standards, aiming to innovate care strategies and improve quality of life for residents.
Work History
Associate Locker
2 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Help Customers with pick ups and returns
Behavioral Aide
10 Months- Supported individuals with behavioral challenges through personalized intervention strategies.
- Collaborated with multidisciplinary teams to develop and implement tailored care plans.
- Monitored patient progress and documented behavioral changes to inform treatment adjustments.
- Conducted skill-building activities to enhance social interactions and daily living skills.
GROUP HOME MANAGER
1 Year 5 Months- Managed group home operations, enhancing resident care and achieving compliance with state regulations.
- Oversaw daily operations of the group home, ensuring compliance with regulations and enhancing resident satisfaction through tailored care plans.
- Fostered a supportive environment by coordinating staff training and encouraging teamwork, leading to improved communication and service delivery.
- Implemented data-driven assessments to evaluate resident needs, resulting in more effective support strategies and noticeable gains in quality of life.
- Developed new engagement programs for residents, significantly increasing participation and promoting a sense of community within the home.
- Maintained comprehensive records of resident progress, ensuring accurate documentation that supports both compliance and individualized care.
MEDICATION CARE MANAGER
3 Years 2 Months- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Assisted in medication pass and ensured they were up to date with all med needs.
- Took vital signs and weights when needed.
- Called pharmacies and doctors to make sure all medications were up to date.
- Assisted in specimen collections.
LEAD CARE MANAGER
2 Years 4 Months- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Arranged transportation and documented details of discharge transition plans.
- Worked with providers to define quality metrics and outcome reporting process.
- Supported staff with clinical, functional and operational assistance.
- Kept team in compliance with government care management standards.
HOME CARE PROVIDER
5 Years- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
CERTIFIED NURSING ASSISTANT / SURGICAL TECH
3 Years 10 Months- Answered call lights, enhancing patient comfort and safety by adjusting bed rails and equipment as needed.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored and recorded patient vitals, ensuring timely responses to changes in temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cleaned and prepared patient consultation rooms, upholding hygiene standards for optimal patient care.
- Supported surgical teams by ensuring patients were adequately prepared for operations.
- Conducted thorough cleaning and disinfection of surgical room, adhering to health and safety regulations.
SALES ASSOCIATE
2 Years 5 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Nursing Assistant
3 Years 2 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained clean and safe patient environments, adhering to infection control protocols.
- Documented patient care accurately in electronic health records to support continuity of care.
Education
LICENSE VOCATIONAL NURSE
HIGH SCHOOL DIPLOMA
Skills
Subcutaneous Injections
Vital Sign Monitoring
Patient Care
Healthcare Management
Clinical Operations
Staff Leadership
Documentation
Customer Service
Time Management
Medication Management
Certification
- CPR Certified
- First Aide Certified
- BLS Certified
- Safety-Care Certified
LANGUAGES
English (Native)
Spanish (Native)
Timeline
Associate Locker
Amazon
06.2026 - CurrentRead More
Behavioral Aide
Alongside Services
10.2025 - CurrentRead More
GROUP HOME MANAGER
RISE Services, Inc.
12.2023 - 05.2025Read More
MEDICATION CARE MANAGER
Sunrise Senior Living Of Scottsdale
08.2020 - 10.2023Read More
LEAD CARE MANAGER
Sunrise Senior Living Of Seal Beach
04.2018 - 08.2020Read More
HOME CARE PROVIDER
Triple D Homecare
03.2013 - 03.2018Read More
CERTIFIED NURSING ASSISTANT / SURGICAL TECH
Bellflower Medical Center
05.2009 - 03.2013Read More
SALES ASSOCIATE
Toys"R"Us
08.2006 - 01.2009Read More
Nursing Assistant
TWIN PALMS CARE CENTER
08.2001 - 10.2004Read More
Dominguez High School
HIGH SCHOOL DIPLOMA
Read More
Angeles Institute
LICENSE VOCATIONAL NURSE
Read More