Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BEATRIZ ALVARADO

Holcomb

Summary

Experienced with branch operations and team management. Organize and utilizes strategic planning to enhance customer satisfaction and operational efficiency. Track record of compliance with financial regulations and successful team leadership.

Overview

11
11
years of professional experience

Work History

Assistant Bank Manager

Landmark National Bank
06.2024 - Current
  • Managed daily branch activities for optimal performance, ensuring compliance with banking regulations.
  • Conducted daily/weekly/monthly audits to ensure adherence to internal policies and regulatory requirements.
  • Coordinated Job Progress Plans for tellers, equipping them with essential skills for success in their roles.
  • Observed, coached and developed tellers in support of reaching performance objectives.
  • Enhanced customer satisfaction by resolving complex issues and providing personalized solutions.

Food Service Team Leader

Target
01.2021 - 05.2024
  • Conducted training and mentored 15 team members to promote productivity, accuracy, and friendly service.
  • Collaborated with team leaders to spot sales trends and brand initiatives.
  • Followed strict guest service, merchandising, and operational safety guidelines.
  • Mentored employees in achieving goals that were consistent with the company's core values and procedures.
  • Increased guest retention and satisfaction by developing guest relationships, closely monitoring team member performance, coaching as needed.

Beauty Consultant

Target
04.2020 - 01.2021
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
  • Increased sales revenue through effective product demonstrations and persuasive communication skills.
  • Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique skincare needs.

General Merchandise Expert

Target
10.2014 - 10.2019
  • Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
  • Maintained up-to-date knowledge of product offerings, enabling prompt assistance to customers seeking information or recommendations.

Cashier

McDonald's
05.2014 - 08.2014
  • Efficiently and accurately processed a large number of cash and debit card transactions.
  • Increased sales and customer satisfaction by keeping my area clean and organized.
  • Able to work in a fast-paced, high-pressure environment.
  • Clean and close the restaurant on a regular basis.

Education

Associate of Science - Radiology

Garden City Community College
Garden City, KS
05.2019

High School Diploma - undefined

Garden City High School
Garden City, KS
05.2017

Skills

  • Team Management
  • Performance Improvement
  • Cash Handling
  • Employee Evaluation
  • Sales Expertise
  • Staff Training and Development
  • Employee Scheduling
  • Audit Preparation

Languages

Spanish

Timeline

Assistant Bank Manager

Landmark National Bank
06.2024 - Current

Food Service Team Leader

Target
01.2021 - 05.2024

Beauty Consultant

Target
04.2020 - 01.2021

General Merchandise Expert

Target
10.2014 - 10.2019

Cashier

McDonald's
05.2014 - 08.2014

High School Diploma - undefined

Garden City High School

Associate of Science - Radiology

Garden City Community College

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