Beatriz Antonino
Salem,OR
Summary
Dynamic Intake Specialist with proven expertise at HELPS LAW GROUP in client assessments and records management. Skilled in data entry and claims processing, I enhanced operational efficiency by developing training materials and streamlining intake processes. Known for strong communication skills, I ensure accurate information exchange between clients and legal teams.
Overview
15
15
years of professional experience
Work History
Intake Specialist
HELPS LAW GROUP
Salem, OR
02.2019 - Current
- Conducted comprehensive client assessments to determine eligibility for legal services.
- Managed case documentation and maintained accurate records in case management system.
- Collaborated with attorneys to streamline intake processes and improve client experience.
- Developed training materials for new intake staff, enhancing operational efficiency and consistency.
- Facilitated communication between clients and legal teams, ensuring timely information exchange.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Receptionist Administrator
HELPS LAW GROUP
Salem, OR
02.2019 - Current
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Facilitated communication between departments, enhancing workflow and information exchange.
- Maintained accurate records of client interactions and administrative documentation.
- Organized office supplies and inventory, optimizing resource availability for staff needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Receptionist
First Choice
Salem, OR
10.2011 - 02.2019
- Managed front desk operations, ensuring smooth guest check-ins and check-outs.
- Coordinated communication between departments to enhance service delivery.
- Developed and maintained filing systems for efficient document retrieval.
- Assisted in scheduling appointments and managing calendars for staff members.
- Trained new reception staff on procedures and customer service standards.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
GED -
Chemeketa Community College
Salem, OR12-2006
Skills
- Data entry
- Intake assessment
- Records management
- Claims processing
- Client intake
- Excellent multitasking capability
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Intake Specialist
HELPS LAW GROUP
02.2019 - Current
Receptionist Administrator
HELPS LAW GROUP
02.2019 - Current
Receptionist
First Choice
10.2011 - 02.2019
GED -
Chemeketa Community College