Beatriz Cespedes Leyva
Orlando,FL
Overview
1
1
year of professional experience
Work History
Crew Member
Denisse
03.2023 - 10.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Completed milkshakes and ice cream desserts for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Education
High School Diploma -
Jesus Menendez
Holguin, Cuba 10.2022
Skills
- Ordering Procedures
- Order Delivery Practices
- Table Setting Knowledge
- Verbal and Written Communication
- Cash Handling
- Food Preparation and Safety
- Stocking and Replenishing
- Food Running
- Team Contribution
- Health and Safety Compliance
- Taking Orders
- Cleaning
- Safety
Languages
English
Limited Working
Spanish
Full Professional
Timeline
Crew Member
Denisse
03.2023 - 10.2023
High School Diploma -
Jesus Menendez