Beatriz Duenas
Miami,FL
Summary
Detail-oriented professional with extensive experience in medical office administration and inventory management. Known for implementing quality improvement initiatives that enhance operational efficiency and patient safety.
Results-driven Medical Assistant and IV Therapy Specialist with a proven ability to support clinical teams and improve patient care. Expertise in patient assessments, medication administration, and fostering strong relationships to promote trust and satisfaction. Great skilled in HIPAA compliance, phlebotomy, and clinical documentation. Committed to enhancing patient satisfaction through streamlined operations and effective communication.
Also reliable business professional with experience in medical office management and administration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant and IV Therapy Specialist
Biomolecular Research and Treatment Center
Miami, FL
06.2018 - Current
- Administered patient care, including vital signs monitoring and medication administration.
- Assisted in the preparation of treatment rooms and ensured sterile environments.
- Supported clinical staff by preparing instruments and supplies for procedures efficiently.
- Educated patients on treatment plans, medications, and follow-up care to enhance understanding.
- Led training sessions for new medical assistants on office protocols and patient interaction skills.
- Streamlined workflow processes, reducing patient wait times and improving overall satisfaction.
- Implemented quality improvement initiatives to enhance clinic operations and patient safety measures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Education
Medical Assistant
Active Health Institute
Miami, FLSkills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Clinical documentation
- Phlebotomy
- Patient assessments
- Medical procedures
- Medical records management
- Medical supply inventory
- Medical office administration
- Inventory and supply management
Certification
- CMA - Certified Medical Assistant
- Phlebotomy technician
- Pharmacy technician
- IV therapy Certification
Languages
English
Timeline
Medical Assistant and IV Therapy Specialist
Biomolecular Research and Treatment Center
06.2018 - Current
Medical Assistant
Active Health Institute