JOHN DAVID SALDANA
San Antonio,TX
Summary
Healthcare professional with over 15 years of experience in clinic operations, patient care, and healthcare administration. Current Medical Assistant IV with Leidos QTC Health Services and completing a Bachelor of Arts in Healthcare Administration (Expected October 2026). Experienced in managing daily clinic workflows, training staff, coordinating patient scheduling, supporting providers, ensuring HIPAA compliance, and collaborating with multidisciplinary teams. Seeking to contribute my leadership, operational, and clinical experience as a Clinic Office Manager with Leidos QTC Health Services.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Medical Assistant IV
Leidos QTC Health Services
01.2023 - Current
- Support daily clinic operations for multispecialty government health examinations.
- Coordinate patient scheduling, medical documentation, and exam reconciliation to maintain efficient clinic workflow.
- Train and mentor newly hired Medical Assistants while supporting multiple clinic locations.
- Collaborate with physicians and cross-functional teams to improve quality, efficiency, and patient satisfaction.
- Perform diagnostic testing, specimen collection, EKGs, phlebotomy, and patient intake while ensuring HIPAA compliance.
Surgical Technician / X-Ray Technician / Certified Medical Assistant
Anesis Sound Ambulatory Surgery Center
12.2021 - 12.2022
- Assisted physicians during advanced outpatient surgical procedures.
- Maintained sterile technique while supporting patient safety and quality standards.
- Managed surgical equipment, inventory, and infection control procedures.
Certified Medical Assistant
Seattle Integrative Cancer Center
12.2020 - 12.2021
- Coordinated patient care, laboratory testing, documentation, and provider support.
- Maintained clinic inventory and assisted with workflow coordination.
- Delivered excellent customer service while supporting patients and families.
Certified Medical Assistant
Anesis Spine & Pain Center
07.2018 - 12.2020
- Coordinated patient flow and provider communication in a busy specialty clinic.
- Maintained accurate EMR documentation and HIPAA compliance.
- Supported physicians while promoting efficient clinic operations.
Certified Medical Assistant
Neospine
11.2017 - 06.2018
- Supported daily operations for a high-volume pain management clinic.
- Coordinated medication refills, prior authorizations, patient intake, and EMR documentation.
- Collaborated with providers to maintain continuity of patient care.
Certified Medical Assistant
Lake Tapps Family Medicine
01.2015 - 01.2017
Certified Medical Assistant
ALAMO Medical Research
01.2013 - 01.2015
Certified Medical Assistant
North Central Baptist Hospital
01.2011 - 01.2013
Medical Assistant
South Texas Spinal Clinic
01.2009 - 01.2011
Education
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
10-2026
Medical Assistant Certificate - undefined
Everest Institute
01-2007
Skills
- Clinic Operations
- Leadership
- Staff Training
- Team Collaboration
- Patient Scheduling
- Workflow Coordination
- HIPAA Compliance
- Quality Improvement
- Provider Support
- Customer Service
- Inventory Management
- Microsoft Office
- EMR/EHR
- OSHA Compliance
Certification
- National Certified Medical Assistant (NCCT)
- Basic Life Support (BLS)
- X-Ray Technician
Timeline
Medical Assistant IV
Leidos QTC Health Services
01.2023 - Current
Surgical Technician / X-Ray Technician / Certified Medical Assistant
Anesis Sound Ambulatory Surgery Center
12.2021 - 12.2022
Certified Medical Assistant
Seattle Integrative Cancer Center
12.2020 - 12.2021
Certified Medical Assistant
Anesis Spine & Pain Center
07.2018 - 12.2020
Certified Medical Assistant
Neospine
11.2017 - 06.2018
Certified Medical Assistant
Lake Tapps Family Medicine
01.2015 - 01.2017
Certified Medical Assistant
ALAMO Medical Research
01.2013 - 01.2015
Certified Medical Assistant
North Central Baptist Hospital
01.2011 - 01.2013
Medical Assistant
South Texas Spinal Clinic
01.2009 - 01.2011
Medical Assistant Certificate - undefined
Everest Institute
Bachelor of Arts - Healthcare Administration
University of Arizona Global Campus
Why this version should score better
- Compared to your previous resume, this version naturally includes more of the keywords from the Clinic Office Manager posting, such as:
- Clinic operations
- Leadership
- Training
- Mentor
- Collaborate
- Cross-functional teams
- Workflow
- Quality
- Patient satisfaction
- Provider support
- Scheduling
- Inventory
- HIPAA compliance
- Customer service