Samantha Brizendine
Bertram,Texas
Summary
Results-driven Lead CMA III with expertise in clinic operations, staff coordination, and quality improvement. Demonstrated ability to maintain efficient workflows, ensure compliance, and foster a patient-centered care environment. Experienced in managing daily operations and effectively resolving issues. Aspiring to transition into a Clinic Manager role to enhance operational performance and team development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant III
Baylor Scott and White Clinic
Burnet, Texas
12.2020 - Current
- Supervise and support a clinical team of 4 medical assistants and 4 providers in a high-volume clinic
- Lead onboarding and training of new staff, improving team readiness and workflow consistency
- Coordinate staff scheduling and secure float coverage to maintain efficient clinic operations
- Serve as TVFC Coordinator, ensuring compliance with vaccine regulations, storage, and documentation
- Act as MPQ Champion, performing chart audits and implementing initiatives to improve quality scores
- Conduct monthly medication audits and tracers to maintain regulatory compliance and patient safety
- Manage medication and supply inventory, reducing shortages and improving resource availability
- Collaborate with providers to improve workflow efficiency and patient throughput
- Assume clinic leadership responsibilities in the absence of the manager, overseeing daily operations and resolving issues
- Provide direct patient care support, including rooming patients, vital signs, and assisting with flow
Medical Assistant Externship
Baylor Scott & White
09.2020 - 10.2020
- Administered vaccinations and injections to enhance patient health outcomes.
- Collected and processed specimens for accurate diagnostic testing results.
- Roomed patients, recorded vital signs, and prioritized care needs effectively.
- Assisted with suture removal, ensuring comfort and support for patients.
Receptionist
Gary Wideman State Farm Insurance
02.2019 - 02.2020
- Provided outstanding customer service and clear communication to enhance client satisfaction
- Guided clients through claims and policy information to ensure understanding and support
- Informed customers about insurance options to facilitate informed decision-making
- Maintained detailed and accurate records
Manager
Check Into Cash
11.2014 - 07.2015
- Supervised daily operations, delegating tasks to optimize workflow
- Processed title loans and managed financial transactions to ensure accuracy and compliance
- Handled deposits and reconciled funds to maintain financial integrity
- Maintained accurate data entry records
Education
Registered Medical Assistant -
Austin Community College
Austin, TX12-2020
High School Diploma -
Burnet High School
Burnet, TX05-2010
Skills
- Patient-Centered Care
- Clinic Operations
- Quality Improvement (MPQ)
- Regulatory Compliance (HIPAA, OSHA)
- EHR Systems
- Regulatory compliance
- Inventory & Supply Management
- Supply management
- Training & Onboarding
- Team Support & Coordination
Certification
- Registered Medical Assistant (RMA)
- Basic Life Support (BLS)
Timeline
Lead Certified Medical Assistant III
Baylor Scott and White Clinic
12.2020 - Current
Medical Assistant Externship
Baylor Scott & White
09.2020 - 10.2020
Receptionist
Gary Wideman State Farm Insurance
02.2019 - 02.2020
Manager
Check Into Cash
11.2014 - 07.2015
Registered Medical Assistant -
Austin Community College
High School Diploma -
Burnet High School