Kristina Castro
Chino,CA
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
22
22
years of professional experience
Work History
Medical Assistant III
Foothill Urogenital Health
05.2021 - Current
- Assisted in patient intake procedures, ensuring accurate collection of personal and medical information.
- Prostate Biopsy, Vasectomy, Cystoscopy, Botox for urinary incontinence, Stent removal, Catheter insertion & removal
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained cleanliness and organization of examination rooms, adhering to health and safety standards.
- Supported healthcare providers during examinations by preparing instruments and materials as needed.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing procedure room and sterilizing instruments.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant III
City of Hope
01.2013 - 05.2021
- Educated patients on pre-visit requirements, enhancing overall appointment readiness and satisfaction.
- Consenting & Prepping patients for procedures.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant II
Foothill Urology
10.2006 - 01.2013
Medical Secretary
Jeffry Huffman, M.D USC Care Medical Group
03.2003 - 01.2007
Education
Certificate - Medical Assistant
National Education Center
Covina, CAGeneral Studies
Pasadena City College
Pasadena, CAHigh School Diploma -
San Gabriel Mission High School
San Gabriel, CASkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Patient-centered care
- Reliable team player
- Assistance with procedures
- Sterilization techniques
- Medical office administration
- Patient relations
- Hospice care
- CPR
- Specimens collection and processing
- Patient assessments
Languages
Spanish
Limited Working
Timeline
Medical Assistant III
Foothill Urogenital Health
05.2021 - Current
Medical Assistant III
City of Hope
01.2013 - 05.2021
Medical Assistant II
Foothill Urology
10.2006 - 01.2013
Medical Secretary
Jeffry Huffman, M.D USC Care Medical Group
03.2003 - 01.2007
Certificate - Medical Assistant
National Education Center
General Studies
Pasadena City College
High School Diploma -
San Gabriel Mission High School
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