Beatriz Hernandez
Tenet Florida Physician Services
West Palm Beach,FL
1
Language
6
years of professional experience
Detail-oriented professional with extensive experience in healthcare administration. Known for strong communication and adaptability, consistently supporting seamless surgical operations and fostering team collaboration to improve patient outcomes.
Work History
Supervisor/Surgical Coordinator/Urology
2 Years 1 Month- Hire, train, schedule and monitor performance of team members
- Performance Oversight
- Workflow Coordinator
- Inventory Management
- Billing/Payroll
- Problem solving
- Staff management
- coordinate and schedule/reschedule all surgical procedures
- Ensure all preoperative testing is scheduled and complete
- Review and respond to emails/ phone messages from staff, management and other facilities
- Monitor cash and aging reports, adjust daily adjustments, and resolve payment delays
- Obtain insurance verification
- Advise patients of co-payment, co-insurance or other out of pocket expenses prior to surgery
- Obtain consent forms
- Work closely with physician, patients and hospitals to schedule accordingly
- Microsoft/Excel
Medical Assistant/Cardiology
1 Year 1 Month- Perform EKG's
- Prepared patient rooms to ensure readiness for examinations and procedures
- Assist with in office exercise stress test
- Prepare rooms for patients
- Register and schedule patients
- Obtain reports, hospital notes and referral information
- Prior authorizations
- Obtained reports, hospital notes, and referral information to support patient care and treatment plans
- Facilitated prior authorization requests to ensure timely treatment
Front Desk/Medical Assistant/Internal Medicine
2 Years 11 Months- Facilitated insurance verification to ensure accurate processing
- Check in/out patients
- Obtain vitals
- Injections and vaccinations
- Patient history documentation
- EKG
- Ear lavage
- Receive and process prescription request
- Answer multiple phone lines
- Insurance verification
- Collect
- copays/deductibles
Education
Bachelor of Science - Bachelor of Science in Organizational Management
Skills
Team development
Team leadership
Patient engagement
Detail orientation
Complex Problem-solving
Documentation and reporting
Employee training
Operational excellence
Regulatory compliance
Training and mentoring
Policy enforcement
Task delegation
Billing management
Customer service
Microsoft experience
Report writing
Multitasking Abilities
Time management
Task prioritization
Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Supervisor/Surgical Coordinator/Urology
Tenet Florida Physician Services
09.2024 - CurrentRead More
Medical Assistant/Cardiology
Tenet Physician Services
08.2023 - 09.2024Read More
Front Desk/Medical Assistant/Internal Medicine
Quality Medical Association
10.2020 - 09.2023Read More
Palm Beach Atlantic
Bachelor of Science from Bachelor of Science in Organizational Management
Read More