Beatriz Morffi
Miami
Summary
Passionate about client service and ensuring top-notch support. Utilizes problem-solving skills to address client needs promptly and efficiently. Track record of effective communication and fostering positive client relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Leader
Southeast Enteprise Holdings LLC / DUNKIN
07.2018 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
Internship
M&F Construction & Remodeling Services LLC
06.2020 - 09.2020
- Sorted and organized files, spreadsheets, and reports.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Supported financial forecasting by accurately processing expense reports.
Intership
WJ Blinds & Shades Co
06.2018 - 08.2018
- Gathered, organized and input information into digital database.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
RBT Certified -
Behavior Analyst Certification Board
09-2024
High School Diploma -
Barbara Goleman Senior High
Miami Lakes 06-2019
Skills
- Effective time management
- Data entry
- Client relations
- Record keeping
- [English/Spanish] fluency
- Analytical thinking
- Reliability
- Organizational skills
Certification
RBT Certified
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Internship
M&F Construction & Remodeling Services LLC
06.2020 - 09.2020
Crew Leader
Southeast Enteprise Holdings LLC / DUNKIN
07.2018 - Current
Intership
WJ Blinds & Shades Co
06.2018 - 08.2018
RBT Certified -
Behavior Analyst Certification Board
High School Diploma -
Barbara Goleman Senior High
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