Hardworking, passionate job seeker and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Care Navigator
Kidney Specialists Of Southern Nevada
01.2023 - Current
Serves as the primary contact for the initial administration of patient referrals and admission to dialysis center for providers and vascular access placement.
Acts as a liaison with the referral sources, centers, patients, and discharge planners; obtains medical information in a timely manner to ensure an expedited and efficient placement process to a preferred center location
Responsible for maintaining the dialysis census, dialysis reports and database vascular access placements.
Scheduled high priority patients for continuous health examinations.
Responsible for following the patient admission process, and vascular access placement; communicates to appropriate parties according to the established procedures and in compliance with all regulatory requirements
Collects all data or packet for placement according to policy to ensure efficient processing of placement, including insurance and other financial information; complete the preliminary paperwork and standard placement forms including assisting with collection and documentation of comorbid information
Obtains necessary approvals to ensure the efficient processing of placement data according to policies and procedures
Utilizes appropriate systems to ensure accuracy, tracking, and reporting
Coordinates internally and externally with Intake/Authorizations to establish appropriate placement of patients
Follows up in a timely manner, and escalates urgent needs such as placement denials from centers or billing groups to management as needed
Communicates in a timely manner with individual centers based on placement and prompt scheduling processes
Collaborates with center staff and other internal departments to effectively to resolve issues impacting a patient's placement process
Recommends updates or changes to the admission criteria, policy, and procedure
Maintains effective and professional relationships with all referral sources by providing outstanding customer service
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Ultrasound Technologist
4D Special Delivery
10.2011 - 02.2021
Educated patients on examination processes, easing anxiety levels and fostering a positive experience.
Managed inventory of supplies ordering replacements when needed to avoid shortages or delays in service provision.
Mentored student sonographers during rotations, providing valuable guidance on advanced imaging techniques and patient care.
Stocked and prepared assigned room for smooth daily patient flow.
Positioned and readjusted patients to obtain optimal scan information.
Performed Elective 2d,3d and HD ultrasounds.
Gender Determination
Education
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute
Beverly Hills, CA
06.2011
Skills
Bilingual English and Spanish
Patient confidentiality
Healthcare Systems Knowledge
Care Coordination
Attention to Detail
Calm and Effective Under Pressure
Multitasking
Caring and Empathetic
Adaptability and Flexibility
Reliability and Dedication
Professional Bedside Manner
Timeline
Care Navigator
Kidney Specialists Of Southern Nevada
01.2023 - Current
Ultrasound Technologist
4D Special Delivery
10.2011 - 02.2021
Associate of Science - Diagnostic Medical Sonography
West Coast Ultrasound Institute
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