Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warehouse Associate
UPS
10.2021 - Current
Duties: Unloading semi trailers, sorting packages, lifting up to 70lbs consistently it can occasionally be over 70lbs, but no more than 150lbs
Loading packages on to a belt, loading box trucks, scanning and labeling packages, loading packages into proper shelf space on the truck it belongs in.
Merchandiser
The Odom Corporation
05.2019 - 10.2021
Duties: Go to the accounts needed to be stocked for that day and either work backstock product or work pallets that have been dropped off by a semi
Communicate with store managers and salesmen to coordinate displays and end caps.
Learned:
Monitoring dates and product rotation
Damaged package repair
Building large/complex displays with product
Proper lifting techniques
Pallet Jack usage
Recording when and how broken product occurs
Security Officer
Gozzer Ranch Golf and Lake Club
08.2018 - 05.2019
Duties: Occupy security stations, monitor entry and exit points, roving vehicles patrols of the property, roving foot patrols of buildings, routine building checks, emergency maintenance response.
Learned:
Alarm Response Tactic
How to treat and encounter VIP Clients
Maintaining the pass down log and having key info ready to pass on to next the arriving shift
Nightly building checks and lockup's
Area Manager
Signal 88 Security
04.2017 - 08.2018
Duties: Patrol contracted sites and events and provide the client with detailed reports every hour including any additional reports regarding significant events that have taken place on the property, keeping up to date with several employees throughout the day, driving safely while observing the surrounding areas, receiving phone calls from clients or residents of properties and either respond myself or dispatch an officer to the property.
Learned:
Properly executing fully detailed reports
Manage others and prioritize urgent situations
Working on different properties and ensuring safety
Showing respect but also authority to all patrons of the properties
Professional radio communication
Properly distributing employees at posts and ensuring that all duties are conducted properly
Driving and Maintaining several company vehicles
Cashier
Harris Teeter
05.2015 - 05.2017
Duties: Cashier fast and efficiently, provide excellent customer service, help customers locate product they may be having trouble finding, properly bagging like grocery items together.
Learned:
People and communication skills
Money handling skills
To take responsibility when an issue is brought to my attention from any customer and help the customer to the best of my ability
REGISTERED NURSE & ASSISTANT DIRECTOR OF NURSING at Mineral Community HospitalREGISTERED NURSE & ASSISTANT DIRECTOR OF NURSING at Mineral Community Hospital