BEAU SMITH

• Supervised associates across departments, aligning staffing priorities with daily workload and business needs.
• Trained frontline teams on process standards, and safe work practices.
• Monitored shrink control, identifying process gaps and strengthening accountability across departments.
• Coordinated schedule adjustments, supporting coverage for peak weeks and operational demands.
• Improved department execution through ongoing performance coaching and workflow standardization.
• Motivated, trained, and disciplined employees to maximize performance.
• Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Analyzed customer feedback data to identify areas of improvement and develop solutions.
• Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
• Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
• Improved employee morale through recognition programs that acknowledged individual achievements and team successes.
• Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
• Facilitated team meetings to discuss targets and strategies, fostering a collaborative work environment.

• Developed and shared best practices
• Mentored, coached and trained team members
• Identified inefficiencies and made recommendations and implemented changes for process improvements with lean principles
• Monitor and ensure areas operate in compliance
• Forecast performance, staffing and workload
• Give direction, monitor performance and provide appropriate training
• Engaged, Enabled and Empowered associates to help make operational improvements
• Devised, deployed and monitored processes to boost long-term business success
• Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 20-member management team with upwards of 220 plus associates
• Implemented policies and standard operating procedures for continuous improvement
• Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness
• Conducted performance reviews, offering praise and recommendations for improvement
• Organized preventive maintenance to reduce downtime and line shutdown or production delays
• Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users

• Evaluated production levels, quality standards and safety actions to identify and address operational problems and maintain targets
• Reduced turnover 21% by enhancing training, motivation and engagement strategies with all associates
• Supervised upwards of 50+ associates and was trusted to manage entire receiving operation when operation manager was not present
• Developed internal leaders through mentor-ship and help build internal bench. Three associates where promoted under my leadership
• Developed and shared best practices
• Mentored, coached and trained team members
• Identified inefficiencies and made recommendations and implemented changes for process improvements
• Monitor and ensure areas operate in compliance
• Forecast performance, staffing and workload
• Give direction, monitor performance and provide appropriate training

Gained knowledge of operations management, herd management, crop production, tax preparation, team work, effective communication, time management, animal husbandry and machinery maintenance.