Beau Watkins
Spokane Valley
Summary
Versatile and achievement-oriented professional with a background at Sacred Heart Medical Center & Children's Hospital, skilled in phlebotomy and patient-focused care. Excelled in enhancing laboratory efficiency and patient comfort, demonstrating exceptional customer service and HIPAA compliance. Proven ability to adapt to diverse patient needs, significantly improving test result accuracy and donor satisfaction.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant Phlebotomist
Sacred Heart Medical Center & Children's Hospital
12.2023 - 01.2025
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
Donor Center Technician
Vitalant
07.2023 - 11.2023
- Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
- Maintained accurate donor records through diligent data entry and documentation efforts.
- Reduced wait times for donors by efficiently managing appointment scheduling and walk-in traffic.
- Collected blood specimens following strict protocols to ensure sample integrity.
- Provided clear instructions to patients regarding aftercare procedures to prevent complications.
Rural Mail Carrier Associate
United States Post Office
02.2019 - 10.2021
- Ensured timely mail delivery with comprehensive route planning and adherence to schedules.
- Organized mail for distribution to enhance delivery accuracy for local communities.
- Adapted to changing weather conditions to maintain delivery standards and safety.
- Applied problem-solving abilities to address route challenges and ensure continuous service.
- Delivered mail to rural residents by navigating diverse terrains and following established routes.
19D Cavalry Scout
United States Army
07.2012 - 01.2016
- Developed risk assessments to evaluate potential hazards during missions, ensuring adequate precautions were taken for each scenario encountered.
- Maintained high physical fitness standards through regular exercise routines and participation in unit competitions, demonstrating commitment to personal excellence within the team.
- Performed route reconnaissance for safe troop movement, reducing risk of enemy encounters.
Education
Phlebotomy License - Phlebotomy
Phlebotomy Training Specialists
Liberty Lake, WA07-2023
Washington State Emergency Medical Technician -
Inland Northwest Health Services
Spokane, WA08-2021
High School Diploma -
East Valley High School
Spokane Valley, WA06-2012
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
Certification
- Basic Life Support Certification (BLS)
- Licensed Phlebotomist - Washington State Department of Health Services.
Timeline
Medical Assistant Phlebotomist
Sacred Heart Medical Center & Children's Hospital
12.2023 - 01.2025
Donor Center Technician
Vitalant
07.2023 - 11.2023
Rural Mail Carrier Associate
United States Post Office
02.2019 - 10.2021
19D Cavalry Scout
United States Army
07.2012 - 01.2016
- Basic Life Support Certification (BLS)
- Licensed Phlebotomist - Washington State Department of Health Services.
Phlebotomy License - Phlebotomy
Phlebotomy Training Specialists
Washington State Emergency Medical Technician -
Inland Northwest Health Services
High School Diploma -
East Valley High School
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