Becca Fletcher
Hertz Car Rental
Montrose,CO
4
years of professional experience
Clerk with experience handling 21–35 customer transactions per shift, rental agreements, and vehicle return documentation in a fast-paced service setting. Processes records in rental management software, checks inspections for accuracy, and keeps contract files and customer information organized to support smooth daily operations. Supports customers with clear explanations while maintaining policy compliance and precise documentation.
Work History
Clerk
1 Year- Facilitated customer transaction processing with precision and efficiency using rental management software.
- Guided customers in vehicle selection while providing detailed insights on rental agreements.
- Managed vehicle return processes, ensuring timely inspections and precise documentation completion.
- Optimized organization of rental contracts and customer information, ensuring adherence to company policies.
Baristsa
1 Year 1 Month- Prepared specialty coffee beverages following established recipes and techniques.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Assisted customers with menu selections, providing personalized recommendations.
- Operated espresso machines and grinders to ensure high-quality beverage preparation.
Receptionist
1 Year 1 Month- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Handled incoming calls, directing inquiries to appropriate departments for timely responses.
- Maintained organized filing systems for client records and office correspondence.
- Assisted in coordinating office supplies inventory, ensuring availability of essential materials.
Cashier
1 Year- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Ensured compliance with state regulations regarding cannabis sales and inventory management.
Education
Bachelor of Science - Economics
Skills
Telephone etiquette
Appointment scheduling
Calendar coordination
Document filing
Data entry
Customer satisfaction
Cash handling
Cash management
Customer inquiry resolution
Transaction processing
Microsoft Excel
Microsoft Word
Google Workspace
Records management
Purchase order processing
Filing systems
Meeting coordination
Office administration
Timeline
Clerk
Hertz Car Rental
03.2025 - 03.2026Read More
Baristsa
Sugar Mama Bakeshop
03.2024 - 04.2025Read More
Receptionist
Cam Electric
03.2023 - 04.2024Read More
Cashier
Rocky Mountain Cannabis
03.2022 - 03.2023Read More
Colorado Mesa University
Bachelor of Science from Economics
Read More