Years of educational experience
Hi, I’m
Becca Glass
Leeds,AL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Rising junior and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology and program management.
Overview
2
Work History
Serra Toyota Birmingham, Birmingham, AL
Sales Consultant
2023.06 - Current (1 year & 3 months)
Job overview
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Hooters, Birmingham, AL
Hooter's Girl
2023.02 - 2023.06 (4 months)
Job overview
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
Publix, Birmingham, AL
Grocery Team Leader
2021.06 - 2023.02 (1 year & 8 months)
Job overview
- Delivered expert customer service to store patrons and assisted with locating desired items.
- Analyzed store's inventory and ordered merchandise and products to keep stock level.
- Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
- Lead by example and took responsibility for all actions drive culture of performance excellence.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
University of Alabama At Birmingham , Birmingham, AL
Bachelor of Science from Human Resources Management
University Overview
- Collat Scholars Scholarship Recipient
- 3.24 GPA
- Member of The Society of Collegiate Leadership and Achievement, 2023
Jefferson State Community College , Birmingham, AL
Associate of Arts from Business Management
05.2023
University Overview
- Fall, 2018 - Dean's List
- Summer, 2019 - Presidents's List
St. Clair County High School , Odenville, AL
High School Diploma
05.2017
University Overview
- Member of The National Society of High School Scholars, 2016
- Trumpet Section Leader of The Sound of The Saints Marching Band
Skills
- Employee Engagement
- Training and Mentoring
- Issue and Conflict Resolution
- Team Building and Motivation
- Excellent Written and Verbal Communication
- Computer Proficiency and Microsoft Office
Affiliations
- Published article with The Jefferson County Memorial Project, 2019
Availability
See my work availability
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Available
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tuesday
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saturday
sunday
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evening
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Timeline
Sales Consultant
Serra Toyota Birmingham
2023.06 - Current (1 year & 3 months)
Hooter's Girl
Hooters
2023.02 - 2023.06 (4 months)
Grocery Team Leader
Publix
2021.06 - 2023.02 (1 year & 8 months)
University of Alabama At Birmingham
Bachelor of Science from Human Resources Management
Jefferson State Community College
Associate of Arts from Business Management
St. Clair County High School
High School Diploma
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