Rebeca Larson
Drury Inn & Suites
Aurora,CO
8
years of professional experience
Dedicated individual with a proven track record in delivering quality work. Known for excellent communication, and teamwork abilities. Committed to improving customer satisfaction, and driving positive outcomes.
Work History
Breakfast Attendant
7 Months- Prepared and presented breakfast buffet while maintaining quality and freshness of food items. Logged and monitored food and equipment temperatures to uphold safety standards.
- Maintained cleanliness and organization of dining area, enhancing guest experience and satisfaction.
- Monitored food supply inventory levels and reported shortages to management for prompt restocking. Assisted with organizing and putting away food deliveries.
- Responded promptly to guest inquiries and feedback, creating a welcoming atmosphere in the dining area.
- Assisted management with training new hires on proper food handling techniques and best practices for providing excellent guest experiences.
Opening Shift Lead (Part-Time)
7 Months- Coordinated morning operations to enable seamless workflow and punctual store opening.
- Trained and mentored new team members on product preparation and service standards, enhancing team readiness.
- Managed inventory levels, reducing waste through careful stock rotation practices.
- Implemented quality control measures to guarantee product consistency and safety.
- Guided customers in smoothie selection aligned with health goals, increasing sales through tailored supplement recommendations.
Lobby/Room Attendant
1 Year- Maintained cleanliness and organization of guest rooms, lobby, meeting rooms, and atrium to ensure optimal guest satisfaction.
- Conducted thorough inspections of rooms for maintenance issues and reported findings promptly.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Operated laundry machinery to ensure efficient processing of linens and garments.
Resort Service Agent (Seasonal)
6 Months- Provided exceptional customer service in high-pressure environments, ensuring guest satisfaction and problem resolution.
- Collaborated with team members to maintain cleanliness and organization of rental facilities, enhancing operational efficiency.
- Conducted thorough inspections of rental gear, identifying and addressing maintenance needs promptly.
- Executed assembly and maintenance of ski and snowboard gear, ensuring peak performance and safety for all customers.
- Educated guests on safety protocols and proper equipment usage, promoting a safe experience for all visitors.
- Assisted in organizing retail restocking activities. Utilized register to process customer transactions accurately.
- Scheduled customers for tubing activities. Assisted with lift ticket distribution. Supported customer profile creation and waiver signing for mountain access.
Housekeeping Shift Lead
3 Years 1 Month- Assisted in opening department by assigning room attendants to specific buildings and rooms.
- Operated company vehicles to transport staff to assigned resort areas efficiently, and safely.
- Trained new staff on standard cleaning procedures, safety practices, and policies.
- Updated room statuses and coordinated with front desk on room availability. Provided additional amenities based on guest requests.
- Assisted in cleaning and maintaining guest rooms and resort facilities. Supported quality assurance by inspecting rooms for cleanliness and replenishing amenities. Reported maintenance issues to ensure optimal guest experiences.
- Maintained proper documentation of completed tasks, providing a clear record of activities performed during each shift.
Pantry Cook
2 Years- Maintained a strong focus on quality control, ensuring all dishes were visually appealing and met the high standards of the establishment.
- Facilitated coordination of cake orders and tailored dessert requests to enhance event experiences.
- Collaborated in monthly inventory evaluations, supporting effective stock management and operational efficiency.
- Adhered to state and local health and safety regulations for food handling and sanitation.
- Increased overall kitchen productivity by consistently prepping ingredients ahead of time for quick access during busy periods.
Education
Associate of Applied Science - Baking And Pastry
Skills
Multitasking efficiency
Cleaning and sanitizing
Attention to detail
Time management
Food safety practices
Organizational skills
Team collaboration
Clear communication
Guest satisfaction
Timeline
Breakfast Attendant
Drury Inn & Suites
01.2026 - CurrentRead More
Opening Shift Lead (Part-Time)
Smoothie King
04.2025 - 11.2025Read More
Lobby/Room Attendant
Hotel Indigo
03.2024 - 03.2025Read More
Resort Service Agent (Seasonal)
Copper Mountain Ski Resort
10.2023 - 04.2024Read More
Housekeeping Shift Lead
Bandon Dunes Golf Resort
08.2020 - 09.2023Read More
Pantry Cook
Bandon Dunes Golf Resort
08.2018 - 08.2020Read More
Oregon Coast Culinary Institute
Associate of Applied Science from Baking And Pastry
Read More