Becci Roetman

• Assists in developing a brand new technician role within PCMH by being a direct extension of an in clinic pharmacist.
• Proficiently navigates charts, triages pharmacist inbox messages and schedules patient appointments in Epic.
• Investigates and reconciles medications with patients, their chart and pharmacies. Utilizing CyncHealth when possible.
• Preforms clerical tasks including patient scheduling, filing, faxing, data entry, checking voicemail, triaging incoming calls and follow ups.
• Assists in managing diabetic and blood thinning medications by tracking and monitoring patient progress throughout course of treatments.
• Contributes to a positive team environment through effective communication and collaboration with peers and other healthcare entities.
• Maintains patient confidentiality by adhering to HIPAA regulations and other privacy guidelines.
• Demonstrates strong analytical skills in identifying areas of improvement within processes or workflows leading to better operational performance.

• Earned Lead pharmacy position within 6 months of starting with Nebraska Cancer Specialists by providing quality and organized work. Then promoted to Inventory Specialist after 2 years.
• Quickly became “go-to” colleague for many day to day operational questions, such as; drug and supply order mentoring, inventory troubleshooting, staff scheduling related issues, admixture preparation procedures, USP 800 and 797 compliance questions and advice on improving workflow.
• The most rewarding parts of my position are: training new hires to become confident and knowledgeable enabling them to serve our patients like family. Also, helping other departments as they value my professional opinion and creative ideas.
• I am vigilant about continuing education of new treatments used at our clinics and love to share my knowledge with our other technicians at all 6 locations
• Earned Supply Chain and Inventory Management and also Hazardous Compounding certifications.
• Manage drug and supply inventory for 6 local oncology clinics. Placing orders to primary and secondary vendors, reverse distribution, reviewing short supply items.
• Pharmacy point of contact for Nucleus dispensing cabinet and Nimbus ambulatory infusion pumps.

• This position did not end up being what I was hired for but it couldn't have been a better experience!
• I was hired to submit prior authorizations for specialty medications. Between the time I was hired and the date I started, the authorization technicians were moved out of the pharmacy and into an office at another location. This was due to the acquisition of another pharmacy in a different state.
• Taking on all the “new” patients and their medications wasn't going to leave much time for the training I needed for the authorization process and responsibilities.
• I took a suggestion to the lead pharmacist, explaining I felt I would be most helpful in the pharmacy- entering prescriptions, filling orders, inventory and shipping. This would prevent pulling another technician away to train me something completely new.
• I assured her I was confident in “running a pharmacy” and that become my role.
• My manager let me run with it! I found myself multitasking all daily pharmacy technician duties plus training the technicians we acquired when buying the out of state pharmacy.
• I helped create a daily workflow between the pharmacy, the local technician office and the out of state offices to ensure medications were filled and shipped out in a timely manner.
• I was the back up for our pharmacy's purchasing and shipping coordinator.
• I absolutely love knowing how to do all aspects of specialty pharmacy.
• I would have never guessed I'd be a “shipper” and have an opinion on quality cardboard cooler boxes!

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• Explored the clinical side of pharmacy
• I'm fascinated with pharmacology and this was a fantastic opportunity
• Learning about the various types of authorizations and advocating for patients was fulfilling
• The experience of communicating with other healthcare workers, pharmacies and patients throughout the US was a welcomed challenge
• Working for a PBM taught me about Medicare Part D, commercial managed plans, hospice services and worker's compensation claims
• Keeping up with new medications, protocols and formularies kept me very busy.
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• This is where my IV skills were formed! Working in a fast paced, inpatient hospital pharmacy was a complete game changer for my career
• I learned so much about IV preparation and also about finding “my niche”
• When something feels natural and others are truly impressed by your skills, it's very gratifying
• I was able to display my pride in my work, showcase multitasking skills and continue to grow!

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• Before graduating from college I began my technician career at Walgreens
• I learned basic customer service skills and technician duties
• I became nationally certified and earned the rank of “senior”
• This position really helped shape my ability to multitask between answering phones, entering prescriptions , filling medications, helping customers, resolving insurance problems and assisting the pharmacists
• This is also where I first learned to manage unhappy customers
• I quickly realized I could be helpful to so many people in many different ways
• I learned it doesn't matter if it's not “your” job
• If something needs to be done, you jump in and do it!
• I learned to take pride in all that I do! Success, for me, has been being contacted by previous management and colleagues to join their teams!