Kimberli Burk
Sublimity,OR
Summary
Dynamic business owner with a proven track record at Kona Ice, excelling in customer service and team leadership. Cultivated strong relationships and enhanced company reputation through exceptional communication and attention to detail. Skilled in purchasing and planning, I consistently delivered quality products while fostering a positive team environment.
Overview
13
13
years of professional experience
Work History
Business Owner
Kona Ice & Travelin' Tom's Coffee Truck
01.2016 - 03.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Cultivated strong online presence, managing social media platforms to engage with customers and build community.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Barista
Dutch Bros
03.2012 - 12.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
High School Diploma -
Salem Academy Christian School
Salem, ORHair Design, Nail Technology And Esthetics
College of Hair Design
Salem, OR07-2011
Skills
- Customer service
- Attention to detail
- Driven and determined
- Work Planning and Prioritization
- Team collaboration and leadership
- Purchasing and planning
Timeline
Business Owner
Kona Ice & Travelin' Tom's Coffee Truck
01.2016 - 03.2025
Barista
Dutch Bros
03.2012 - 12.2015
High School Diploma -
Salem Academy Christian School
Hair Design, Nail Technology And Esthetics
College of Hair Design
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