
Dedicated professional in customer service and operations support, focused on enhancing customer experiences through timely deal funding and precise financial record management. Expertise in coordinating with banks and ensuring compliance with financial standards, contributing to operational efficiency and high customer satisfaction.
I work with Route One, Reverse Risk, Reynolds and Focus on a daily basis. I have worked with Vinsolutions in the past.
Coordinated with banks on held deals to ensure timely funding.
Obtained titles and lien releases by contacting relevant parties for transactions.
I do all of the CVR for Mazda, VW, Hyundai and pre-owned.
I Updated CIT daily and ensured CSI met required standards.
I build all of the service loaner vehicles for Mazda, Hyundai and VW, I also do the courtesy vehicles for Mazda and Hyundai.
I organized the heat sheet to ensure accuracy. I handle all of the warranty cancellations. I scan all deals that have been delivered.