Summary
Overview
Work History
Education
Skills
Timeline
Generic

Becky Niedzielski

Whitemore Lake

Summary

Dedicated professional in customer service and operations support, focused on enhancing customer experiences through timely deal funding and precise financial record management. Expertise in coordinating with banks and ensuring compliance with financial standards, contributing to operational efficiency and high customer satisfaction.

Overview

13
13
years of professional experience

Work History

F&I ASSISTANT

LAFONTAINE IMPORTS OF LIVONIA
LIVONIA
09.2020 - Current

I work with Route One, Reverse Risk, Reynolds and Focus on a daily basis. I have worked with Vinsolutions in the past.

Coordinated with banks on held deals to ensure timely funding.

Obtained titles and lien releases by contacting relevant parties for transactions.

I do all of the CVR for Mazda, VW, Hyundai and pre-owned.

I Updated CIT daily and ensured CSI met required standards.

I build all of the service loaner vehicles for Mazda, Hyundai and VW, I also do the courtesy vehicles for Mazda and Hyundai.

I organized the heat sheet to ensure accuracy. I handle all of the warranty cancellations. I scan all deals that have been delivered.

Optical Receptionist

Livingston Eye Care
Whitmore Lake
08.2013 - 03.2020
  • Supported customers with prompt answers and personalized support for both callers and visitors.
  • Oversaw the daily schedule, including making appointments each day.
  • Managed daily updates of office files, ensuring organized and accessible records for the team.
  • Developed efficient file system for digital and physical records, enhancing accessibility for team members.
  • Maintained accurate business finances by inputting transactions and reconciling accounts, ensuring financial integrity.

Education

Esthetician - Esthetician training, Laser Safety Training, Advanced Hair Removal training, Spa treatments training, Course on Skin Diseases and Disorders

L'esprit
Livonia, MI
01-2008

High School Diploma -

Garden City High School
Garden City, MI
01-2001

General Studies -

School Craft College
Livonia, MI

Skills

  • Loan documentation
  • Title processing
  • Financial reporting
  • Financial compliance
  • Financial transactions
  • Customer relationship management
  • Product and service sales
  • Reporting and documentation
  • Document preparation
  • Office administration
  • Operations support
  • Administrative tasks
  • Document control
  • Records organization
  • Schedule coordination
  • Data entry
  • Detail-oriented approach
  • Workflow optimization
  • Team collaboration
  • Self-motivated
  • Problem-solving
  • Multitasking skills
  • Task prioritization
  • Adaptability
  • Client interaction
  • Client outreach
  • Vendor communication
  • Communication skills
  • Corporate procedures
  • Support services
  • Data confidentiality
  • Reporting and documentation
  • Product and service sales
  • Document preparation
  • Document management
  • Administrative tasks
  • Document preparation
  • Client interaction
  • Accounting support
  • Client outreach
  • Adaptive thinking
  • Basic mathematics
  • Spreadsheet software
  • Conflict resolution
  • Verbal and written communication
  • Billing and coding
  • Meeting scheduling
  • Decision-making
  • Marketing assistance
  • Office equipment operation
  • Expense reporting

Timeline

F&I ASSISTANT

LAFONTAINE IMPORTS OF LIVONIA
09.2020 - Current

Optical Receptionist

Livingston Eye Care
08.2013 - 03.2020

Esthetician - Esthetician training, Laser Safety Training, Advanced Hair Removal training, Spa treatments training, Course on Skin Diseases and Disorders

L'esprit

High School Diploma -

Garden City High School

General Studies -

School Craft College
Becky Niedzielski