Becky Ortiz
Spring
Summary
Accomplished retail leader with 18+ years of experience across Walmart and multi-unit operations, managing $100M-$140M+ businesses. Proven in driving profitability, operational excellence, and team development. Reduced shrink from 3.06% to 1.43% and successfully led full-store operations during leadership transitions.
Overview
21
21
years of professional experience
Work History
Store Lead
Walmart Inc.
Spring
08.2023 - Current
- Managed operations of a $100M+ Supercenter, supervising 11 Coaches and 32 Team Leads.
- Acting Store Manager (5 months) with full operational accountability
- Achieved sales increase from 95% to 96.7% against plan
- Execute strategic plans to drive sales and operational performance
- Improve profit via expense control, wage management, and shrink reduction
- Implemented loss prevention strategies to reduce shrink from 3.06% to 1.43%.
- Achieved sales increase from 95% to 96.7% against plan
- Ensure instock freight flow features modular integrity safety and compliance are consistently executed
Food & Consumables Coach
Walmart
Houston
01.2021 - 01.2023
- Directed Food & Consumables operations in a $140M+ complex store
- Drove inventory accuracy and in-stock performance through strong process execution
- Improved on-shelf availability through replenishment and merchandise flow discipline
- Developed and coached team leads and associates to improve accountability and execution
Co-Manager
Walmart
Houston
01.2020 - 01.2021
- Invested in store performance, achieving specific goals and contributing to overall business success.
- Reviewed employee performance, providing feedback and coaching to foster individual growth and team effectiveness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Reviewed employee performance, providing feedback and coaching to foster individual growth and team effectiveness.
- Invested in store performance, achieving specific goals and contributing to overall business success.
Assistant Manager
Walmart
01.2014 - 01.2019
- Oversaw daily store operations, including merchandising and staffing, to ensure efficient workflow.
- Trained new team members on store policies and procedures to enhance onboarding experience.
- Provided Ongoing coaching and feedback to build team member skills
Store Manager
Jack in the Box
01.2005 - 01.2013
- Led operations, staffing, scheduling, and compliance
- Assisted in opening five new stores in a new state by coordinating setup, hiring, and training processes.
- Executed local marketing and promotional initiatives, enhancing brand visibility.
Education
Foundations of Business -
Sophia Learning
Accounting Coursework -
Lone Star College - North Harris
Skills
- High-Volume Operations
- P&L Management
- Shrink Reduction
- Inventory Accuracy
- Labor Optimization
- Strategic Planning
- Digital Fulfillment (FTPR)
- Store merchandising
- Team leadership
- Leadership Development
- Customer service
Timeline
Store Lead
Walmart Inc.
08.2023 - Current
Food & Consumables Coach
Walmart
01.2021 - 01.2023
Co-Manager
Walmart
01.2020 - 01.2021
Assistant Manager
Walmart
01.2014 - 01.2019
Store Manager
Jack in the Box
01.2005 - 01.2013
Foundations of Business -
Sophia Learning
Accounting Coursework -
Lone Star College - North Harris