Becky Richardson
Dunmore,PA
Summary
Self-starter, who works well on teams or on singular assignments, looking for an opportunity to apply my experience, skills and positive attitude. Motivated to learn and grow with a strong company and meet its challenges to our mutual benefit.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Dialysis Patient Care Technician
DaVita
05.2020 - Current
- Reduced infection risk through strict adherence to infection control protocols and proper biohazard disposal.
- Ensured accurate documentation of vital signs and treatment specifics for each dialysis patient.
- Monitored patients during dialysis treatments, facilitating timely interventions for complications.
- Trained newly hired Dialysis Patient Care Technicians to uphold high standards of care.
- Provided personalized attention to ease patient anxiety, addressing questions and offering emotional support.
- Addressed patient concerns promptly and empathetically, enhancing overall satisfaction levels.
- Fostered a supportive environment for dialysis patients through active listening and clear communication.
- Operated dialysis machines and conducted water quality monitoring tests for optimal treatment.
- Preceptor certification.
- Expert cannulation certified
Food Service Host
Regional Hospital of Scranton
07.2018 - Current
- Prepare Daily Patient Reports
- Prep & Serve Hot and Cold Foods, including Patient Trays
- Worked as Part of the Team on Various Stations of the Patient Service Line
- Consulted with Patients and Dieticians to Ensure Proper Menu Planning
- Stock and Maintain Patient Floor Kitchen Inventory
- Provide Service in Cafeteria at Various Stations
- Handle and Exchange Cash for Employee and Customer purchases
Deposit Operations
Fidelity Deposit and Discount Bank
02.2005 - 07.2018
- Service and maintain investor accounts using employer specific software.
- Maintaining quality for accounts under my supervision.
- Direct investor contact for discussion of options available for their accounts.
- Regularly called upon to complete special projects.
- Managed time resources to complete daily, weekly, and monthly tasks along with other projects on time.
Education
High School Diploma - undefined
Dunmore School District
Dunmore, PA06.1998
Skills
- Apply Food service standards
- Patient service excellence
- Effective communication
- Time management
- Inventory control
- Problem solving
- Microsoft Office proficiency
- Payment processing
Certification
CCHT
CPR
Timeline
Dialysis Patient Care Technician
DaVita
05.2020 - Current
Food Service Host
Regional Hospital of Scranton
07.2018 - Current
Deposit Operations
Fidelity Deposit and Discount Bank
02.2005 - 07.2018
High School Diploma - undefined
Dunmore School District
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