Becky Smith
Marysville,PA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Old Navy
Harrisburg, PA
05.2019 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Taught employees how to collaborate on daily job tasks and achieve service targets
- Managed over 30 associates to provide great customer service
Assistant Manager
Dairy Queen Grill & Chill
East Stroudsburg, PA
09.2016 - 10.2018
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer
- Managed over 15 plus employees daily
Education
GED -
Theodore Roosevelt High School
The Bronx, NY04.2013
Skills
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Employee Coaching and Motivation
- Retail Knowledge
- Signage Updates
- Administering Payroll
Timeline
Assistant Manager
Old Navy
05.2019 - Current
Assistant Manager
Dairy Queen Grill & Chill
09.2016 - 10.2018
GED -
Theodore Roosevelt High School
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