Becky Sutherland
Self-check host/cashier
Shelton,WA
Summary
Punctual and honest self-check host/cashier with solid background in grocery environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
30
30
years of professional experience
Work History
Self Checkout Host/Cashier
Walmart
Shelton , WA
2017.06 - 2022.02
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Assisted customers with self-checkout machine operations
- Backed up cashiers during busy periods and breaks
- Monitored incoming and outgoing guests for signs of suspicious behavior
Deli Clerk
Safeway
Yelm , WA
08.2004 - 05.2008
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Offered product samples to customers, generating additional sales through taste-testing.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
No Degree - Veterinary Assistant, Certificate Earned
Pima Medical Institute,
Renton, WA06.1997
Skills
- Cooperative Attitude
- Honest and Ethical
- Staff Supervision
- Inventory Stocking
- Cleaning and Sanitizing
- Customer Relations
- Reliable and Responsible
- Cash Handling
- Employee Training
- Payment Processing
- Cash Register Operations
- Coin and Currency Counting
Accomplishments
Received 2 shrink buster badges for preventing customers from stealing large amounts of merchandise on 2 separate occasions.
Ensured countless customers were ringing up their sales properly and not missing items in backpacks, totes etc by checking the items.
Properly checking ID's for all purchases for sales that required an age check, IE; alcohol, tobacco etc., train other associates to do the same.
Timeline
Self Checkout Host/Cashier
Walmart
2017.06 - 2022.02
Deli Clerk
Safeway
08.2004 - 05.2008
No Degree - Veterinary Assistant, Certificate Earned
Pima Medical Institute,