Tina Barahona
Colorado Springs,CO
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Cashier/ Self Checkout Host/ Customer Service Rep
Walmart Supercenter
1575 Space Center Dr. Colorado Springs, CO
07.2018 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout systems and provided help in resolving complex problems.
Crew Member/ Night Manager
Wendy's
929 E 800 N Spanish Fork, UT
02.2016 - 07.2018
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
High School Diploma - Basic
Joseph Badger High School
Kinsman, OH06.2005
Skills
- Identification Checks
- Coupon Redemption
- Money Handling
- Till Counting
- Complex Problem-Solving
- Cash Register Systems
- Customer Relations
- Receipt and Refund Issuance
- Conflict Resolution
- Security Monitoring
- Bagging and Packaging
- Merchandise Restocking
- Collecting Carts
- Staff Training
- Checks Validation
- Coaching and Mentoring
- Cash Management
- Cash Drawer Management
- Verbal and Written Communication
- Cash Counting Machine Operations
- Cashier Oversight
- Customer Service Excellence
- Cleaning and Sanitizing
- Adaptable and Flexible
- POS Systems Operations
- Cooperative Attitude
Timeline
Cashier/ Self Checkout Host/ Customer Service Rep
Walmart Supercenter
07.2018 - 07.2023
Crew Member/ Night Manager
Wendy's
02.2016 - 07.2018
High School Diploma - Basic
Joseph Badger High School