Becky Wheelock
Winston-Salem,NC
Summary
Dedicated and skilled housekeeper with extensive experience at Crowne Plaza Hotel, recognized for enhancing guest satisfaction through meticulous cleaning and organization. Proven ability to train staff and implement efficient inventory management systems, showcasing strong attention to detail and dependable customer service. Committed to maintaining high cleanliness standards in all environments.
Overview
15
15
years of professional experience
Work History
Custodian
Wake Forest University
07.2020 - 07.2025
- Maintained cleanliness and sanitation of campus facilities to ensure a safe environment for students and staff.
- Operated cleaning equipment effectively, including floor scrubbers and vacuums, to enhance operational efficiency.
- Assisted in inventory management by tracking cleaning supplies and reporting shortages to supervisors.
- Collaborated with team members to execute daily cleaning schedules and uphold facility standards.
Housekeeper
Graylyn
03.2016 - 03.2020
- Maintained cleanliness and organization of guest rooms to enhance visitor experience.
- Assisted in laundry operations, ensuring timely processing of linens and uniforms.
- Utilized cleaning equipment and supplies effectively, adhering to safety protocols.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Trained new staff on cleaning procedures and operational standards for consistency.
Lead Housekeeper
Crowne Plaza Hotel
02.2010 - 09.2015
- Supervised daily housekeeping operations to maintain high cleanliness standards in guest rooms and public areas.
- Trained and mentored staff on best practices for efficient cleaning techniques and safety protocols.
- Developed schedules to optimize workforce efficiency while ensuring timely completion of cleaning tasks.
- Implemented inventory management systems to track supplies, reducing waste and improving cost-effectiveness.
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Skilled housekeeper
Timeline
Custodian
Wake Forest University
07.2020 - 07.2025
Housekeeper
Graylyn
03.2016 - 03.2020
Lead Housekeeper
Crowne Plaza Hotel
02.2010 - 09.2015